Summary
Overview
Work History
Education
Skills
Timeline
Hobbies include cooking, gardening, sewing, grand-parenting
Hobbies include cooking, gardening, sewing, grand-parenting
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Arlene Price

Administrative Support
Langley,BC

Summary

Organized and dependable candidate re-entering workforce on a part-time basis. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Sales Associate

All of Oils, South Surrey and Langley Locations
Langley, BC
04.2019 - 11.2019
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Recommended accessories and complementary purchases to boost revenue.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Increased sales by offering advice on purchases and promoting additional products.

Event Staff Member

Laurica Farms
Langley, BC
05.2019 - 09.2019
  • Provided general cleaning of venue spaces before, during and after events.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Worked at Local Farm Market, accomplishing all assigned tasks with efficiency and accuracy.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
  • Welcomed guests to events, checked invitations and oversaw proper seating.
  • Handled wiping down tables, sanitizing restrooms and removing trash during each shift to keep areas professional and inviting.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Helped sort and trim all produce and set up on farm stand and replenished as needed.

Administrative Assistant

BC Government and Service Employees' Union, FRASER VALLEY AREA OFFICE
Langley, BC
03.2003 - 04.2016
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Screened visitors and issued badges to maintain safety and security.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Edited documents to improve accuracy of language, flow and readability.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Interacted with vendors to purchase and set up equipment and services.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity.
  • Scheduled office meetings and client appointments for staff teams.

Administration Support

BC Government and Service Employees' Union - HQ
Burnaby, BC
03.1990 - 03.2003
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained daily report documents, memos and invoices.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Organized envelopes, postage and mail correspondence for staff and leadership.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Created and updated records and files to maintain document compliance.

Mailroom Clerk

BC Government and Service Employees' Union - HQ MAILROOM
Burnaby, BC
03.1984 - 03.1990
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Used automated mail processing equipment to sort and collate mail.
  • Operated postage meters, mail sealers and labeling machines.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Carried out day-to-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team-building activities to enhance working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Received and processed stock into inventory management system.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

File Room Clerk

BC Government and Service Employees' Union - HQ FILE REGISTRY/LIBRARY
Burnaby, BC
03.1982 - 03.1984
  • Used [Software] and [Software] to create and update records with new files and information.
  • Performed periodic inspections of materials and files and organized correct placement, legibility and proper condition.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Sorted documents and papers alphabetically and according to content, dates and significance.
  • Read and analyzed incoming materials to verify accuracy and properly sort and code materials.
  • Eliminated outdated or unnecessary materials by destroying materials or transferring materials to inactive storage.
  • Assigned, recorded and stamped identification numbers or codes to index materials for filing.
  • Located and retrieved files upon request from authorized users.
  • Performed general office duties such as typing, operating office machines and sorting mail.
  • Answered telephones and delivered and picked up materials.
  • Maintained physical and computer-based filing systems.
  • Located missing file materials to help teams meet project deadlines and avoid lost man-hours.
  • Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Responded to internal and external requests for information.

Education

High School Diploma -

North Delta Senior Secondary
North Delta, BC

Skills

Stocking and replenishing

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Timeline

Event Staff Member

Laurica Farms
05.2019 - 09.2019

Sales Associate

All of Oils, South Surrey and Langley Locations
04.2019 - 11.2019

Administrative Assistant

BC Government and Service Employees' Union, FRASER VALLEY AREA OFFICE
03.2003 - 04.2016

Administration Support

BC Government and Service Employees' Union - HQ
03.1990 - 03.2003

Mailroom Clerk

BC Government and Service Employees' Union - HQ MAILROOM
03.1984 - 03.1990

File Room Clerk

BC Government and Service Employees' Union - HQ FILE REGISTRY/LIBRARY
03.1982 - 03.1984

High School Diploma -

North Delta Senior Secondary

Hobbies include cooking, gardening, sewing, grand-parenting

My favourite hobbies include vegetable gardening and flowers, cooking and sewing and being an active grandparent.

Hobbies include cooking, gardening, sewing, grand-parenting

My favourite hobbies include vegetable gardening and flowers, cooking and sewing and being an active grandparent.

Arlene PriceAdministrative Support