Arlene Pallett
Calgary
Summary
Responsible and reliable receptionist, managing day-to-day reception duties, answering phones, responding to emails and inquiries. Skilled at providing direct support in word processing, data entry and filing documents. Possesses strong problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines.
Overview
6
6
years of professional experience
Work History
Reception
Brandt Tractor Calgary
09.2022 - Current
- Providing reception services by greeting, signing in and directing visitors to appropriate personnel.
- Self-motivated, with a strong sense of personal responsibility. Skilled at working independently and collaboratively in a team environment.
- Demonstrating strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Processing tasks such as accounts receivables, issuing receipts, providing invoices and statements, data filing, managing office supplies, generating spreadsheets for vacation request and validating information, booking boardrooms for meetings, updating contact information for the company, creating holiday signs to inform customers and staff of office closures.
- Managing physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
Reception - Office Administrator
Calgary Seniors Resource Society
07.2021 - 06.2022
- Excellent attendance record, consistently arriving to work on time
- Answered and screened incoming calls and emails, answered general inquiries
- Effective task prioritization, ordered and maintained photocopier supplies, kitchen supplies, postage and gift card tracking
- Handled general reception tasks, copying, printing, online faxing, shipping and receiving courier packages, opening, distributing and tracking incoming and outgoing mail
- Worked with vendors, contractors, and professional services concerning orders, inquiries, invoices and payment confirmation
- Term Position
Resource Worker
Kerby Shelter
06.2019 - 07.2021
- Monitored client progress, and shelter activities, and provided updates during shift changes
- Responded to Elder Abuse Resource Line (EARL), giving referrals and information
- Documented confidential client files into HMIS and crisis call information into shelter drive
- Supported case managers with daily shelter and client activities
- Responsible for security of building through closed-circuit monitors and attended to reception duties
Education
Diploma - Addictions Community Service Worker
CDI College Midnapore
Calgary, Alberta01.2019
Skills
- Accountable and trustworthy
- Proficient in multitasking
- Effective customer service delivery
- Consistent individual and team contributor
- Accounts receivable administration
- Supplier coordination
- Data management
- Proficient in time management
- Skilled in utilizing Microsoft Office tools effectively
Timeline
Reception
Brandt Tractor Calgary
09.2022 - Current
Reception - Office Administrator
Calgary Seniors Resource Society
07.2021 - 06.2022
Resource Worker
Kerby Shelter
06.2019 - 07.2021
Diploma - Addictions Community Service Worker
CDI College Midnapore
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