Arlene Manickam

General Manager

Gap Inc.

Toronto, Canada

07.1999 - 04.2020

Designed strategic plans combining calculated risks and trend analysis to drive revenue growth.
Increased profitability through effective productivity management and accurate forecasting.
Reviewed operational metrics including traffic reports and payroll information to fine-tune scheduling.
Collaboratively strategized with leadership team to enhance key performance metrics including conversion and gross margin.
Recruited skilled teams, leading to significant performance gains.
Implemented succession planning to provide structured career paths for team members.
Spearheaded leadership team development through targeted training and consistent performance feedback.
Strengthened morale by defining targets, upholding brand guidelines, and celebrating exemplary contributions regularly.
Exemplified dynamic problem-solving skills in challenging scenarios.
Increased store success through strategic district leadership throughout the GTA.
Directed logistical efforts for a flagship redesign, acting as a key liaison connecting upper field teams in Canada and San Francisco.
Managed an 8-month open-store renovation project.
Consistently achieved top three ranking nationally for sales performance.
Constructed a detailed session outline emphasizing key accountabilities in leadership roles.
Conducted training programs to streamline leadership assimilation for associate managers and general managers.
Led implementation of updated scheduling program, ensuring full district adoption.
Led successful store closures leveraging effective systems and processes.