Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arlene Lopez

Palm Desert

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Server

Ironwood Country Club
Palm Desert
01.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Prepared drinks according to standard recipes.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Informed customers of daily specials and signature menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Fine Dining Server

4saints
Palm Springs
09.2022 - 01.2024
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Assisted other servers when needed during peak periods.
  • Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
  • Upheld the restaurant's high standards of etiquette, hospitality, and customer service.
  • Participated in regular staff meetings and training sessions to improve service standards.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Monitored dining room to ensure optimal guest satisfaction and compliance with dining etiquette.

Education

Some College (No Degree) - Dental Assistant

Brightwood College
San Diego, CA
10-2016

Skills

  • Wine service
  • Customer service
  • Cash handling
  • Time management
  • Attention to detail
  • Effective communication
  • Hospitality service expertise
  • Memory retention

Languages

Spanish
Limited

Timeline

Server

Ironwood Country Club
01.2024 - Current

Fine Dining Server

4saints
09.2022 - 01.2024

Some College (No Degree) - Dental Assistant

Brightwood College

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Arlene Lopez