Arlene Holmes
Hawkesbury,ON
Summary
Dynamic Administrator Manager with a proven track record at Billets.ca, enhancing team productivity and streamlining office procedures. Skilled in customer service and decision-making, I implemented efficient workflows ensuring operational excellence and fostering a collaborative team environment.
Knowledgeable [Desired Position] with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.
Overview
2021
2021
years of professional experience
Work History
Administrator Manager
Billets.ca
03.1999 - 04.2020
- Oversaw daily office operations, ensuring efficiency and adherence to policies.
- Developed and implemented office procedures to improve workflows.
- Prepared financial reports, assisting in budget planning and resource allocation.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Office Manager
Vézina Restoration
1988 - 12.1998
- Maintained inventory of office supplies, negotiating with vendors for cost savings.
- Implemented a new filing system that enhanced document retrieval speed by 30%.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Collaborated with Owner and Engineer to order construction material.
Education
High School Diploma -
Lasalle High School
LaSalle, QC06-1978
Skills
- Customer service
- Attention to detail
- Office administration
- Decision-making
- Team building and leadership
- Personable and approachable
- Team collaboration
- Staff management
- Schedule coordination
- Scheduling
Languages
French
Professional Working
English
Native or Bilingual
Interests
- Crafting and DIY Projects
- Genealogy
- Camping
- Gardening
Timeline
Administrator Manager
Billets.ca
03.1999 - 04.2020
Office Manager
Vézina Restoration
1988 - 12.1998
High School Diploma -
Lasalle High School