Arlene De Leon
Long Beach
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Bartender
Ola Mexican Kitchen
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Client Coordinator
Amy Berisha Aesthetics
05.2022 - 10.2024
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Served as a primary point of contact for clients, managing expectations and ensuring streamlined communication throughout project lifecycles.
- Supported sales team members with product knowledge & targeted market research leading to successful prospecting efforts.
Education
High School Diploma -
Educational Partnership High School
Long Beach06-2015
Skills
- Strong multitasking
- Customer service
- Patience and tolerance
- Highly reliable
- Outgoing personality
- Team player attitude
Languages
Spanish
Native or Bilingual
Timeline
Client Coordinator
Amy Berisha Aesthetics
05.2022 - 10.2024
Bartender
Ola Mexican Kitchen
03.2022 - Current
High School Diploma -
Educational Partnership High School
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