Arlan Yerby
Santa Monica,CA
Summary
Dynamic and results-oriented professional with extensive experience as a Swim Instructor at Surfs Up Swim Co. and a proven track record in enhancing customer satisfaction and safety. Demonstrated ability in leadership as Head Lifeguard, excelling in vigilance and customer service. Skilled in problem-solving and fitness planning, ensuring a 100% safety record and fostering a positive learning environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Surfs Up Swim Co.
07.2024 - Current
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach over 10 students daily.
- Took notes strengths and weaknesses of 50+ children in all my classes to track progress.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Planned classes covering ages 2-70 and skill levels to prepare students for basic and advanced swimming needs.
Swim Instructor
Sea Monkeys Swim
07.2024 - 11.2024
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions with no issues for over 365 days.
Head Lifeguard
Loyola Marymount University
05.2023 - 07.2024
- Observed groups of 20-100+ recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed and communicated weekly with my Lifeguard Team to maintain trust and a close-knit community among everyone where everyone was looking out for one another.
Sales Manager
Please Do Not Enter
11.2021 - 12.2021
- Handled over 50 customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended 2 industry events and conventions to expain sales opportunities.
- Demonstrated over 100 products to show potential customers benefits and advantages and encourage purchases.
Education
Bachelor of Arts - Theater Arts
Loyola Marymount University
Los Angeles, CA05-2024
Skills
- Customer Service
- Vigilance
- Quickly adapt
- Problem Solver
- Outgoing
- Fitness & Health Planning
- Making sure patrons feel comfortable and safe
- Big Team Player
Affiliations
- Sag-Aftra
Certification
- First Aid/CPR Certified
- Lifeguarding Certification - American Red Cross.
Timeline
Swim Instructor
Surfs Up Swim Co.
07.2024 - Current
Swim Instructor
Sea Monkeys Swim
07.2024 - 11.2024
Head Lifeguard
Loyola Marymount University
05.2023 - 07.2024
Sales Manager
Please Do Not Enter
11.2021 - 12.2021
Bachelor of Arts - Theater Arts
Loyola Marymount University
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