Michelle Angela Latorre, BSN, RN
Regina,Canada
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination. Proven to remain calm under pressure and skillfully handle difficult and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Continuing Care Assistant
Regina Lutheran Home
02.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin
- Helped patients care for themselves by teaching use of cane or walker and special utensils to eat
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking
- Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Continuing Care Aide
Qu'Appelle House
02.2023 - 03.2023
- Monitored and assisted residents through individual service plans
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking
- Recognized and reported abnormalities or changes in patient's health status to case manager
- Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction
- Planned, prepared, and served meals and snacks according to prescribed diets
- Determined specific needs and provided most appropriate level of services for patient well-being
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Helped patients care for themselves by teaching use of cane or walker and special utensils to eat
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Care Aide
Spruce Lane Care Home
01.2023 - 02.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Planned, prepared and served meals and snacks according to prescribed diets
- Remained alert to problems or health issues of clients and competently responded
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Documented residents' mental status, sleep and eating patterns in medical record books
- Determined specific needs and provided most appropriate level of services for patient well-being
- Adhered to all resident lifting and safe lifting instructions and rules
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Administered medications to patients and remained vigilant for negative side effects
- Monitored and assisted residents through individual service plans.
Clinical Research Associate
IQVIA
07.2021 - 12.2021
- Perform site selection, initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice
- Support work with sites to adapt, drive and track subject recruitment plan in line with project needs to enhance predictability
- Provide monitoring visits and site management for variety of protocols, sites and therapeutic areas
- Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues
- Evaluate quality and integrity of study site practices related to proper conduct of protocol and adherence to applicable regulations
- Escalate quality issues as appropriate
- Manage progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution
- Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation
- Collaborate and liaise with study team members for project execution support as appropriate.
Senior Pharmacovigilance Associate
Celltrion Global Safety, Data Center Inc
04.2019 - 07.2021
- Monitors mailbox to check for safety reports and escalate partner query email
- Assign cases according to urgency and set prioritization within internal and external timeline
- Performs monthly reconciliation of trackers
- Monitoring of case assignment, tracking of expedited cases, and work flow management
- Ensures monthly ICSR reconciliation with Partners and calculate ICSR compliance
- Daily sending of productivity report to management and to team for their updated performance status
- Performs revision of SOPs, WIs and other necessary controlled documents
- Prepares training materials for associates and new hires and conduct training for onboarding associates
- Assists with developing, designing and facilitating technical training programs for new resources
- Participates in core meetings and provides initiatives for process improvement
- Experienced in developing and maintaining safety databases, tracking safety signals, and ensuring compliance with regulations.
Medical Administrative Assistant
ICON Clinical Research
04.2016 - 04.2018
- Ensured required documentation is sent to Sponsor companies in accordance with Standard Operating Procedures
- Provided administrative support for Medical Affairs and Drug Safety
- Filed all Pharmacovigilance and Drug Safety Services documents within allotted timeframes
- Maintained data entry for Serious Adverse Event and miscellaneous tracking logs for all current studies
- Assisted with organization and planning of meetings, including preparation and distribution of presentations, agenda and meeting minutes, as requested
- Handled mailing activities for Pharmacovigilance and Drug Safety Services
- Entered patient data into electronic medical records system
- Prepared and maintained medical office supplies and correspondences.
Utilization Review Representative
Cognizant, Inc
03.2014 - 03.2016
- Managed and processed utilization review requests for inpatient, outpatient, and emergency services
- Monitored and reviewed medical records for clinical necessity and compliance with applicable regulations
- Generated letters of approval, denial, and appeals to providers, patients, and external agencies
- Responded to provider and patient inquiries in timely manner
- Collaborated with multiple departments to ensure best practices and compliance
- Created reports to track utilization data and explain variances in utilization trends.
Nurse Associate
Cognizant, Inc
11.2013 - 03.2014
- Used computerized system to provide information and answer health related questions
- Established and maintained business relationships with prospective customers to generate enrollment for organization's product
- Made telephone calls to prospective customers pertaining to medical related inquires specifically medications and concerns
- Served as first level contact for customer inquiries.
Education
Certificate in Health Studies -
University of Regina
Regina, Saskatchewan07.2024
Graduate Certificate in Clinical And Translational Research -
University College Dublin
Dublin, Ireland03.2019
Bachelor of Science in Nursing -
University of Santo Tomas
Manila, Philippines03.2013
Skills
- Care plan assessment
- Safety Monitoring
- Medication Administration
- Palliative Care
- Dementia Care
- Direct Patient Care
- Site monitoring
- Data Evaluation
- Clinical Documentation
- Patient Safety
- Document Management
Certification
- Registered Nurse, College of Registered Nurses of Alberta, License #133595
- Registered Nurse, College of Registered Nurses of Saskatchewan, License #52429
- Basic Life Support/CPR HCP and AED, 07/2024
- Transferring Lifting Repositioning, 02/2023
- Workplace Hazardous Materials Information System, 01/2023
- Food Safety Level 1, 01/2023
Timeline
Continuing Care Assistant
Regina Lutheran Home
02.2023 - Current
Continuing Care Aide
Qu'Appelle House
02.2023 - 03.2023
Care Aide
Spruce Lane Care Home
01.2023 - 02.2023
Clinical Research Associate
IQVIA
07.2021 - 12.2021
Senior Pharmacovigilance Associate
Celltrion Global Safety, Data Center Inc
04.2019 - 07.2021
Medical Administrative Assistant
ICON Clinical Research
04.2016 - 04.2018
Utilization Review Representative
Cognizant, Inc
03.2014 - 03.2016
Nurse Associate
Cognizant, Inc
11.2013 - 03.2014
Certificate in Health Studies -
University of Regina
Graduate Certificate in Clinical And Translational Research -
University College Dublin
Bachelor of Science in Nursing -
University of Santo Tomas
- Registered Nurse, College of Registered Nurses of Alberta, License #133595
- Registered Nurse, College of Registered Nurses of Saskatchewan, License #52429
- Basic Life Support/CPR HCP and AED, 07/2024
- Transferring Lifting Repositioning, 02/2023
- Workplace Hazardous Materials Information System, 01/2023
- Food Safety Level 1, 01/2023
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