Arkee Canaveral
North Vancouver,BC
Summary
Diligent store manager with 15+ years of experience in managing operations with high-volume retail store. Gifted in overseeing all facets of customer-facing and back-end operations. Efficient and industrious individual dedicated to optimizing customer satisfaction. Born leader and analytical problem-solver with proven team building and management success.
Overview
17
17
years of professional experience
Work History
Store Associate
Dean's Nofrills #3410
07.2011 - Current
- Optimized store displays and appearance via strategic merchandising
- Excellent knowledge of store systems (SAP, STAS, SWEDA MART, etc.), possess an understanding of store reports
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maximized sales and minimized shrinkage, upheld and communicated store programs and standards for optimal quality, freshness, safety and cleanliness.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Travel Consultant
Rainbow Travel Inc.
05.2009 - 05.2014
- Mentored junior consultants on best practices in the industry while fostering a collaborative work environment.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Sales Clerk/ Team Lead
Crocs Vancouver Boutique
08.2009 - 10.2011
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Conducted periodic audits of cash registers; ensured accurate cash handling for both opening and closing procedures.
Deli Clerk
IGA Freson Market
06.2007 - 07.2008
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Education
Eton College
Vancouver, BCSt. Joseph Catholic High School
Grande Prairie, ABSkills
- Team Leadership & Team Development
- Recruitment and Employee Training
- Retail Operations
- Interpersonal Relations
- Analytical and Critical Thinking
- Bookkeeping and cash handling
- SPLAN, BOSS, Payroll (STAS) and SAP trained
- Promotional Planning
- Time and staff management
- Scheduling and Coordinating
- Merchandise Strategizing
- Shrink Reduction
- Decision-Making
Timeline
Store Associate
Dean's Nofrills #3410
07.2011 - Current
Sales Clerk/ Team Lead
Crocs Vancouver Boutique
08.2009 - 10.2011
Travel Consultant
Rainbow Travel Inc.
05.2009 - 05.2014
Deli Clerk
IGA Freson Market
06.2007 - 07.2008
Eton College
St. Joseph Catholic High School
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