Arkadi Soloian
Glendale
Summary
Dynamic and results-oriented professional with extensive experience at Bellaj Banquet Hall, adept in staff management and customer relationship management. Excelled in enhancing operational efficiency and customer satisfaction, demonstrated through meticulous money handling and fostering robust customer relationships. Proven track record in staff development and implementing effective sales strategies, contributing to business growth.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Manager's Assistant
Bellaj Banquet Hall
11.2016 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
N/A
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Customer relationship management (CRM)
- Sales strategies
- Staff development
- Staff management
- Customer rapport
- Business development
- Succession planning
- Consulting
Timeline
Manager's Assistant
Bellaj Banquet Hall
11.2016 - Current
N/A
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