Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ARJUN BHATT

New Westminster,BC

Summary

Dedicated and organized financial professional with over 6+ years of experience in client relationship-building. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments.

Overview

9
9
years of professional experience

Work History

Personal Banker - Financial Advisor

Toronto Dominion Bank
Burnaby, British Columbia
04.2023 - Current
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Facilitated client meetings to discuss portfolio performance and suggest modifications as needed.
  • Identified new business opportunities through networking and referrals.
  • Monitored clients' investment portfolios, providing timely rebalancing and adjustments as necessary.
  • Attended continuing education seminars to stay abreast of changes in the industry regulations and best practices.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Universal Banker

Canadian Imperial Bank of Commerce
Guelph, ON
09.2021 - 04.2023
  • Researching and Preparing various customized portfolios taking into considering various clients and compliance policies.
  • Processing investment trades, switches, purchases.
  • Adhering to various compliance rules while conducting any trade for clients.
  • Maintaining various client's files, forms accurately.
  • Identifying valuable solutions for customers with credit problems.
  • Promoting business to increase customer base and grow revenue.

Customer Service Representative

Royal Bank of Canada
Mississauga, ON
04.2021 - 08.2021
  • Answered 80 to 100 inbound calls to facilitate customer service.
  • Exceptional customer service, anticipating clients needs and solving their concerns.
  • Exceeded company productivity standard on consistent basis.
  • Organized client records and reports to strengthen traceability.

Cashier

Lowe's Home Improvement and Warehouse
Toronto, ON
10.2019 - 11.2020
  • Worked closely with front-end staff to assist customers.
  • Carefully bagged the purchases to prevent merchandise breakage.
  • Delivered high level of customer service using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.

Relationship Manager

Motilal Oswal Securities Ltd.
Mumbai, Maharashtra
01.2017 - 07.2018
  • Built and presented investment proposals for clients.
  • Reviewed and rebalanced client portfolios to adhere to client investment limits.
  • Critical thinking helped me analyze investment options in accordance with client's profile.
  • Communicated with various administrative and operational departments

Relationship Manager

Star Union Dai Ichi Life Insurance Company Ltd.
Mumbai, Maharashtra
08.2016 - 12.2016
  • Worked closely with Bank of India and Union Bank and proposed insurance solutions to existing and new clients.
  • Exceptional in-person client support to resolve various concerns.
  • Engaged with other banking staffs and invested time in knowing more about different banking departments.

Education

Financial Planning I - Financial Planning

Canadian Securities Institute
Vancouver, BC
08-2024

Personal Financial Service Advice - Personal Finance Planning

Canadian Securities Institute
Toronto, ON
03.2022

Post Graduate Diploma - International Business Management

George Brown College
Toronto, ON
09.2020

Investment Funds in Canada - Finance

Canadian Securities Istatitue
Toronto, ON
09.2019

Post Graduate Diploma - Financial Planning

George Brown College
08.2019

Associate Financial Planner - Personal Finance Planning

Financial Planning Standards Board of India
Mumbai
09.2016

Bachelor's of Commerece - Accounting And Finance

K.P.B. Hinduja College of Commerce
04.2016

Skills

  • Proactive self starter
  • Confident communicator
  • Critical thinking
  • Time Management and prioritizing on tasks
  • High level of accountability
  • MS Office
  • Honest and Ethical
  • Teamwork and Collaboration
  • Working well under pressure

Languages

  • Language skills in English, Hindi, Gujarati, Punjabi, and beginner in French.
  • Timeline

    Personal Banker - Financial Advisor

    Toronto Dominion Bank
    04.2023 - Current

    Universal Banker

    Canadian Imperial Bank of Commerce
    09.2021 - 04.2023

    Customer Service Representative

    Royal Bank of Canada
    04.2021 - 08.2021

    Cashier

    Lowe's Home Improvement and Warehouse
    10.2019 - 11.2020

    Relationship Manager

    Motilal Oswal Securities Ltd.
    01.2017 - 07.2018

    Relationship Manager

    Star Union Dai Ichi Life Insurance Company Ltd.
    08.2016 - 12.2016

    Personal Financial Service Advice - Personal Finance Planning

    Canadian Securities Institute

    Post Graduate Diploma - International Business Management

    George Brown College

    Investment Funds in Canada - Finance

    Canadian Securities Istatitue

    Post Graduate Diploma - Financial Planning

    George Brown College

    Associate Financial Planner - Personal Finance Planning

    Financial Planning Standards Board of India

    Bachelor's of Commerece - Accounting And Finance

    K.P.B. Hinduja College of Commerce

    Financial Planning I - Financial Planning

    Canadian Securities Institute
    ARJUN BHATT