Summary
Overview
Work History
Education
Skills
Certifications And Achievements
Hobbies and Interests
Languages
Timeline
Generic

ARJUN SUDAN

SURREY

Summary

Results-oriented and adaptable professional with a comprehensive background in business development, customer service, and logistics. Seeking a challenging role where I can leverage my diverse skill set, including driving 5-ton trucks and installing heavy appliances, coupled with strong interpersonal abilities, to drive organizational success and deliver exceptional service.

Overview

7
7
years of professional experience

Work History

Delivery Assistant and Appliance Installer

TRAIL APPLIANCES
10.2024 - Current
  • Demonstrated expertise in delivering appliances to customers promptly and safely, ensuring utmost satisfaction
  • Proficiently handled the installation of heavy appliances, utilizing technical knowledge and attention to detail.

Customer Care Professional

AMERICAN EXPRESS
11.2021 - Current
  • Provided top-notch live chat support to credit card holders, resolving inquiries and concerns efficiently to enhance customer loyalty.

Senior Executive Customer Service

IENERGIZER
11.2018 - 11.2021
  • Played a key role in maintaining high customer satisfaction levels through effective communication and problem-solving skills via live chat support.

Business Development Executive

AVENIR EDUCATION PVT. LTD.
04.2017 - 06.2018
  • Spearheaded the planning and execution of promotional programs, resulting in increased brand visibility and revenue generation.

Education

Matriculation -

DIPS SCHOOL – CENTRAL BOARD OF SECONDARY EDUCATION (INDIA)

Senior Secondary -

DIPS SCHOOL – CENTRAL BOARD OF SECONDARY EDUCATION (INDIA)

Diploma in Hotel and Restaurant Services -

DIMENSIONS INTERNATIONAL COLLEGE, PTE. (SINGAPORE)

Traffic Control Person Certification -

BC CONSTRUCTION SAFETY ALLIANCE
09.2023

Skills

  • Exceptional interpersonal and communication skills, fostering positive relationships with customers and colleagues
  • Proficient in driving 5-ton trucks and operating heavy machinery with a strong emphasis on safety protocols
  • Demonstrated ability to thrive in fast-paced environments, maintaining composure and delivering high-quality service under pressure
  • Detail-oriented with a focus on accuracy and efficiency in all tasks undertaken
  • Adaptable and quick to learn new technologies and processes to meet evolving business needs

Certifications And Achievements

  • Employee of the Month - Recognized for outstanding performance and dedication at IENERGIZER.
  • Customer Service Excellence Award - Received for consistently delivering exceptional customer service at AMERICAN EXPRESS.

Hobbies and Interests

  • Fitness Enthusiast: Dedicated to practicing gym routines for physical well-being and mental rejuvenation.
  • Photography Enthusiast: Passionate about capturing moments and scenes that inspire and evoke emotion.
  • Travel Enthusiast: Enjoy exploring diverse cultures and landscapes, expanding horizons and gaining new perspectives.
  • Outdoor Sports: Regularly engage in outdoor activities such as hiking and cycling to stay active and connected with nature.

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Delivery Assistant and Appliance Installer

TRAIL APPLIANCES
10.2024 - Current

Customer Care Professional

AMERICAN EXPRESS
11.2021 - Current

Senior Executive Customer Service

IENERGIZER
11.2018 - 11.2021

Business Development Executive

AVENIR EDUCATION PVT. LTD.
04.2017 - 06.2018

Matriculation -

DIPS SCHOOL – CENTRAL BOARD OF SECONDARY EDUCATION (INDIA)

Senior Secondary -

DIPS SCHOOL – CENTRAL BOARD OF SECONDARY EDUCATION (INDIA)

Diploma in Hotel and Restaurant Services -

DIMENSIONS INTERNATIONAL COLLEGE, PTE. (SINGAPORE)

Traffic Control Person Certification -

BC CONSTRUCTION SAFETY ALLIANCE

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ARJUN SUDAN