Arjun Karunakaran Pillai
34 Bellamy Road South, Scarborough,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Quality Assurance Supervisor
Q2 Management
Newmarket
07.2022 - Current
- Developed and implemented Quality Assurance policies, procedures, and standards.
- Conducted regular audits to ensure compliance with quality standards.
- Monitored production processes for efficiency and accuracy.
- Investigated customer complaints regarding product quality.
- Analyzed data from Quality Control tests to identify areas of improvement.
- Created reports on quality assurance results and presented them to management teams.
- Maintained accurate records of all inspection activities performed.
- Provided guidance to staff on best practices in quality assurance methods.
- Performed root cause analysis investigations into non-conforming products or processes.
- Collaborated with other departments to resolve issues related to product quality.
- Assisted in developing test plans, protocols, checklists, and acceptance criteria.
- Managed documentation control systems for tracking changes in design documents.
- Met with development team to interpret data and analysis provided in quality analysis reports.
- Prepared reports to communicate results of quality inspection activities to management.
Junior Engineer
Unique Solutions
Kochi, Kerala
07.2018 - 07.2020
- Assisted in developing engineering plans for projects.
- Investigated and resolved customer complaints regarding product performance.
- Conducted research to identify potential solutions to complex problems.
- Created detailed reports on project progress, timelines and outcomes.
- Analyzed data from experiments or field work to determine feasibility of designs.
- Designed prototypes for new products based on customer feedback.
Education
PGDM - Engineering And Management
Lambton College of Applied Arts And Technology
Toronto04-2022
Bachelor of Science - Engineering
Cochin University of Science And Technology
Kochi05-2018
Skills
- Advanced Excel
- Report Generation
- Operations Analysis
- Business process improvement
- Cost-benefit analysis
- Operational Reporting
- Competitive Analysis
- KPI Tracking
- Workflow Analysis
- Technical Writing
- Quality Assurance
- Process Optimization
- Microsoft Office Suite
- Project Management
- Business Intelligence
- Object-Oriented Programming
- SQL expert
- Code reviews
Reference
- Available upon request
Timeline
Quality Assurance Supervisor
Q2 Management
07.2022 - Current
Junior Engineer
Unique Solutions
07.2018 - 07.2020
PGDM - Engineering And Management
Lambton College of Applied Arts And Technology
Bachelor of Science - Engineering
Cochin University of Science And Technology
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