Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Receptionist

Arjun Boparai

Toronto,ON

Summary

Years of experience in Healthcare logistics. Great at optimizing delivery routes, ensuring timely medical distribution for patients & clinics with excellent customer service. Recognized for problem-solving and attention to detail.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dispatcher

Bayshore Healthcare
09.2019 - Current
  • Responsible for medication and medical supplies being delivered to the patients home, on time. Calling all patients before delivery to confirm addresses are correct, and ensure all deliveries are successful.
  • Creating the fastest & most efficient route for the driver to follow and deliver. Connecting cities that align in the driver's path to get to the furthest city on the manifest making the maximum amount deliveries along the way.
  • Used software systems like NAV for creating delivery routes, On-Fleet for making sure drivers are following their route, and Five9 for calling patients and drivers, Microsoft teams to connect with colleagues from other departments.
  • Answered patients, caregivers & nurses calls and all questions are answered in a respectful and understanding manner. as-well transferring them to the right department or branch if needed.
  • Communicated with other departments for adequate information flow to be maintained with respect to any beneficial or operational problems associated with the patients order and delivery.

Skilled Labourer

Landmark Elevating Expectations
06.2015 - 09.2019
  • Used many types of electric hand tools like a skill saw for straight & angled cuts. Measured, marked, and then cut Q-Decking with a Cut-off Saw using an Abrasive 14” blade for precise cuts.
  • Framed various types/sizes of lumber with an air compressed nail gun to make roof out of Q-decking for the chamber/electrical room. Later removing the wood after pouring concrete.
  • Installed and tied rebar, taped insulated pads on top of the rebar, poured concrete while Worked at height’s, climbing tall pedestals by ladder with a harness attached to a lanyard following FAS (fall arrest system).
  • Installed Stainless steel pipes in the chamber room, using an electric lever, while ensuring the pipes are levelled, then putting a rubber gasket between the two pipes and connected them with large screws using an impact drill.
  • Wrapped insulation around large stainless steel pipes connecting from the water tank, down to the chamber room using an tape and a electric hoist.
  • Assisted in digging, trenching and backfilling trenches and foundations. as-well provided labor support to Plumbers, & Welders. Helping load and unloaded materials onto trucks, trailers & job site.

Education

High School Diploma -

Thomas A Blake Lock Highschool
Oakville, ON
06-2014

Skills

  • Driver communication
  • Data entry
  • Dispatch coordination
  • Problem-solving
  • Customer service
  • Decision-making
  • Incident reporting
  • Team collaboration
  • Attention to detail
  • Map reading
  • Conflict resolution
  • [Microsoft] proficiency

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Counter Balance Forklift License
  • G-Drivers License
  • WHIMIS
  • Four-Step
  • Working at heights
  • First Aid

Timeline

Dispatcher

Bayshore Healthcare
09.2019 - Current

Skilled Labourer

Landmark Elevating Expectations
06.2015 - 09.2019

High School Diploma -

Thomas A Blake Lock Highschool

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Arjun Boparai