Ariyana Pamplin
San Bernardino
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Appreciation Financial
San Diego
08.2024 - 08.2025
- Developed personalized insurance plans for clients based on individual needs.
- Educated clients on policy features, benefits, and claims processes effectively.
- Collaborated with underwriters to assess risk and determine policy eligibility.
- Built strong relationships with clients through consistent follow-up communications.
- Managed client documentation and maintained accurate records in systems.
- Resolved client inquiries and concerns promptly to enhance service quality.
- Participated in training sessions to stay updated on industry regulations and products.
Warehouse Lead
Amazon.Inc
San Bernardino
03.2023 - 12.2024
- Supervised daily warehouse operations and ensured team adherence to safety protocols.
- Coordinated inventory management and maintained accurate stock levels on the warehouse floor.
- Trained new staff on equipment usage, safety standards, and operational procedures.
- Monitored workflow efficiency and identified areas for process improvements within the team.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Staged and sorted products for loading.
GSA/Host
Rubio's Costal Grill
Chula Vista
01.2020 - 08.2022
- Accepted payments from guests for dine-in and take-out foods.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Stocked server areas with supplies before, during and after shifts.
- Took beverage orders and served drinks during peak meal times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Trained new hosts on procedures and customer service expectations effectively.
- Collaborated with kitchen staff to ensure timely food delivery for guests.
Education
Bachelor of Science - Biology
California State University San Bernardino
San Bernardino, CA06-2027
Skills
- Customer service
- Data analysis
- Project management
- Team training
- Client service
- Building relationships
- Email marketing
- Strong interpersonal skills
- Appointment scheduling
- Upselling strategies
- Cold calling
- Organizational skills
- Adaptability and flexibility
- Active listening
- Networking skills
- Effective communication
- Professionalism
- Teamwork
Languages
English
Professional
Accomplishments
- The National Society of Leadership and Success
- PSI seminars recognition
- GPA recognition
- Employee of the year
- Distinguished Community Service award
- Zero Hero award
- Lead Intern award
Certification
- CPR
- BLS
- ACLS
- CMA
Timeline
Life Insurance Agent
Appreciation Financial
08.2024 - 08.2025
Warehouse Lead
Amazon.Inc
03.2023 - 12.2024
GSA/Host
Rubio's Costal Grill
01.2020 - 08.2022
Bachelor of Science - Biology
California State University San Bernardino
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