Aristides Neto
Coquitlam,BC - Canada
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
6
6
years of professional experience
Work History
Shipping Coordinator - LATAM
Arc'teryx
10.2023 - Current
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
Lift Operator
Mount Seymour
11.2023 - 02.2024
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Warehouse Coordinator
Elements Brazil - 11/2022 - 08/2023
11.2022 - 08.2023
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Account Executive
WX Markting Agency
05.2018 - 08.2022
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
Marketing Management - Customer Relationship Marketing
University of Curitiba
Curitiba - Brazil11-2017
Skills
- Relationship building and management
- Training and Onboarding
- Remote Support
- Customer Relationship Management (CRM)
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Lift Operator
Mount Seymour
11.2023 - 02.2024
Shipping Coordinator - LATAM
Arc'teryx
10.2023 - Current
Warehouse Coordinator
Elements Brazil - 11/2022 - 08/2023
11.2022 - 08.2023
Account Executive
WX Markting Agency
05.2018 - 08.2022
Marketing Management - Customer Relationship Marketing
University of Curitiba
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