Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Welcoming and greeting guests upon arrival and assisting with their registration.
Processing payments and ensuring accurate billing.
Taking reservations over the phone,email,or in person. Managing online booking system and updating availability.
Handling complaints and resolving issues effectively to ensure guest satisfaction.
Assisting with daily living activities such bathing, dressing, toileting,and grooming.
Administering medications and treatments as prescribe.
Preparing meals and assisting with other tasks of housekeeping.
Keeping detailed records and documentation of care provided.
Answering and directing phone calls. Managing correspondence, scheduling and maintaining calendars. Ordering office supplies and managing inventory.
Greeting and assisting visitors. Providing information and responding to inquiries.
Entering and updating records in databases, and managing confidential information with discretion.
Supported the Store Manager in overseeing daily store operations of the store. Ensured optimal customer service and employee productivity.
Monitored inventory levels and assisted with purchasing decisions to prevent overstock.
Trained and mentored new staff members, promoting a culture of continuous improvement. ect...
Inventory Management Software,
Microsoft Office, Power Point
Leadership,
Communication, Customer Service
Recruiting and interviewing
Problem Solving
Traveling: Passionate about discovering new cultures and cuisines.
Reading: Enjoy exploring literature, particularly fiction and historical novels.
Soccer: Enjoy watching soccer games with my family and friends.
Limited licensee