Summary
Overview
Work History
Education
Skills
Languages
Traveling, Reading,and Soccer
Certification
Timeline
Generic

Ariola Korreshi

Toronto,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

24
24
years of professional experience

Work History

Customer Service Cashier

Metro Grocery Store
09.2019 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Improved bakery sales by creating innovative cake designs for holidays and special events.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Designed specialty cakes for weddings, birthdays, and graduations.

Receptionist

Sheraton Hotels
06.2013 - 06.2015

Welcoming and greeting guests upon arrival and assisting with their registration.

Processing payments and ensuring accurate billing.

Taking reservations over the phone,email,or in person. Managing online booking system and updating availability.

Handling complaints and resolving issues effectively to ensure guest satisfaction.

Caregiver, Special Needs

Private Care
08.2011 - 06.2013

Assisting with daily living activities such bathing, dressing, toileting,and grooming.

Administering medications and treatments as prescribe.

Preparing meals and assisting with other tasks of housekeeping.

Keeping detailed records and documentation of care provided.

Administrative Assistant

Abissnet.al.
04.2005 - 06.2011

Answering and directing phone calls. Managing correspondence, scheduling and maintaining calendars. Ordering office supplies and managing inventory.

Greeting and assisting visitors. Providing information and responding to inquiries.

Entering and updating records in databases, and managing confidential information with discretion.

Assistant Store Manager

Grocery Store Products ,Al
03.2001 - 06.2005

Supported the Store Manager in overseeing daily store operations of the store. Ensured optimal customer service and employee productivity.

Monitored inventory levels and assisted with purchasing decisions to prevent overstock.

Trained and mentored new staff members, promoting a culture of continuous improvement. ect...

Education

Associate of Science - Italian Language And History

University Alexander Xhuvani
Elbasan, Albania

High School Diploma -

18 Tetori
Lushnje, Albania

High School Diploma -

Yorkdale Secondary School
Toronto, ON
04.2023

Skills

Inventory Management Software,

Microsoft Office, Power Point

Leadership,

Communication, Customer Service

Recruiting and interviewing

Problem Solving

Languages

Albanian
Native or Bilingual
Italian
Native or Bilingual
English
Full Professional

Traveling, Reading,and Soccer

Traveling: Passionate about discovering new cultures and cuisines. 

Reading:  Enjoy exploring literature, particularly fiction and historical novels.

Soccer: Enjoy watching soccer games with my family and friends. 

Certification

Limited licensee

  • Certified Condominium Management License- CMRAO
  • Advanced Ethics Certificate Course

Timeline

Customer Service Cashier

Metro Grocery Store
09.2019 - Current

Receptionist

Sheraton Hotels
06.2013 - 06.2015

Caregiver, Special Needs

Private Care
08.2011 - 06.2013

Administrative Assistant

Abissnet.al.
04.2005 - 06.2011

Assistant Store Manager

Grocery Store Products ,Al
03.2001 - 06.2005

Associate of Science - Italian Language And History

University Alexander Xhuvani

High School Diploma -

18 Tetori

High School Diploma -

Yorkdale Secondary School
Ariola Korreshi