Arinze Uzochukwu Nnoli
PHARMACIST
West Waterloo,Ontario
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Coordinated employee with more than five years of experience working for a number of hotel chains. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and also in healthcare management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hotel Operations Manager
Osborn La Palm Abakaliki Nigeria
ABAKALIKI, International/Outside Canada
08.2008 - 07.2013
- Assisted in developing marketing campaigns aimed at increasing bookings or occupancy rates.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated reservations, check-ins, and check-outs for guests.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Organized special events or functions at the hotel such as weddings or conferences.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer complaints in a timely manner while preserving good customer relations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Hotel Housekeeper
San Diego Hotel Abakaliki Nigeria
ABAKALIKI, International/Outside Canada
04.2006 - 02.2008
- Changed bed linens, made beds with fresh linens after guests checked out.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Provided excellent customer service by responding quickly to inquiries.
- Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
- Polished silver accessories and metalwork fixtures and fittings.
- Informed supervisor when additional cleaning tasks were required during shift.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Stripped beds of soiled linen upon checkout of guests from their rooms.
Education
Bachelor of Science - Pharmacy
University of Nigeria
Nsukka06-2010
Skills
- Inventory Management
- Hotel Operations
- Facilities Management
- Operational Efficiency
- Computer Skills
- Teamwork and Leadership
- Staff Training
- Decision-Making
- Food Service Operations
- Shift Scheduling
- Operational Systems Monitoring
- Customer Service
- Budget Implementation
- Train Staff
- Serve Guests
- Promote Services
Affiliations
- Football
- Driving
- Jogging
- Reading
Accomplishments
- Head of General Out-Patient Department at Alex Ekwueme Federal University Teaching Hospital Abakaliki Ebonyi State Nigeria
- Secretary National Association of Pharmacy Students University of Nigeria Nsukka
- Leader of Medical Outreach at All Saints Cathedral Church Abakaliki
- President Anglican Youth Fellowship At Emmanuel Anglican Church Umunnachi.
Certification
- B.pharm 2010
- BLS Certification 2023
Languages
English
Professional
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementPaid time offHealthcare benefitsFlexible work hoursPersonal development programsTimeline
Hotel Operations Manager
Osborn La Palm Abakaliki Nigeria
08.2008 - 07.2013
Hotel Housekeeper
San Diego Hotel Abakaliki Nigeria
04.2006 - 02.2008
Bachelor of Science - Pharmacy
University of Nigeria
- B.pharm 2010
- BLS Certification 2023
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