Arinola Komolafe
Mississauga,ON
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Line Cook Lead
Joey's Restuarant Group
Toronto, ON
06.2021 - Current
- Prepare food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Follow health and safety standards to ensure safe working environment for employees and customers alike.
- Monitor product freshness and rotation dates to maintain quality assurance standards.
- Communicate effectively with other staff members regarding orders and menu changes.
- Plate dishes according to restaurant presentation standards before delivering them to customers.
Chief Maintenance Officer
ROYAL BANK OF CANADA
04.2024 - 07.2024
- Verified maintenances requests are attend to as per established SLA (service level agreement) • 95% within 2 business days
- Ensured all information is updated and recorded in SCM (Sales and Contact Management
- Demonstrated "Client First Initiative" by being responsive to the needs of all areas in Cash Management Operations and working together to add value to the client
- Assigned responsibility for complete customer satisfaction both within the Cash Management Operations group and externally with our Service Partners.
- Accepted responsibility and ensure problem determination/resolution is handled promptly and efficiently and whenever necessary, assistance/escalation action is taken to resolve issues quickly.
Sales Representative
Canadian Tire
Mississauga, ON
09.2020 - 01.2021
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
- Improved overall customer purchasing experiences to promote steady revenue
- Contacted new and existing customers to discuss how specific products could meet needs
- Monitored customer order process and addressed customer issues.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Server
Cineplex
Etobicoke, ON
10.2019 - 02.2020
- Worked directly with the Public in enthusiastically receive guests in the VIP lounge and auditoriums, engaged guests in friendly conversation; seated the tone for a personalized VIP experience, sold and up-sold food and drinks, maximizing tip potential
- Prepared the service environment by preparing the tables, laid out napkins and utensils, made sure the condiments were refilled and performed all other preparation tasks
- Served food and alcohol to guests in the lounge and auditoriums, as required (not limited to food, concessions, alcohol, beer and wine)
- Maintained a clean workspace by washing glassware and utensils after each use; maintained a clean, well-organized service area; performed basic cleaning tasks as needed or directed by the Managers
- Determined levels of service by utilizing training from Smart Serve Ontario to determine if a guest has been over served alcohol.
Administrative Assistant
Quadrant MSL
Lagos, Nigeria
05.2017 - 08.2019
- Prepared and keyed in correspondence and legal documents, such as deeds, wills, affidavits and briefs, from handwritten copy, shorthand and machine dictation using a computer
- Reviewed, proofread and documented records accurately, and correspondence to ensure compliance with legal procedures and grammatical usage
- Compiled, sort and verified document for an efficient filing system for clients utilizing knowledge of legal records, confidential materials and documents
- Conducted research using various media sources to obtain relevant data for staff requirements.
Education
Diploma - Culinary Art Culinary Management
Humber College
06.2021
Associate of Arts - Journalism And Mass Communication
Babcock University
06.2019
Skills
- Sales strategy development
- Customer Service
- Time Management
- CRM proficiency
- Complex Problem-Solving
- Interpersonal communication skills
- Administrative Support
- Customer Relationship Management
- Quality Control
Interests
ACCOMPLISHMENTS , Babcock University personal Skills Award recipient for participating in extracurricular activities alongside studying a degree. The activities that I participated in were student mentoring and a student representative. Quadrant MSL Employee of the month 2017-2018 Founder of Braintree after work Fridays' mixers
Timeline
Chief Maintenance Officer
ROYAL BANK OF CANADA
04.2024 - 07.2024
Line Cook Lead
Joey's Restuarant Group
06.2021 - Current
Sales Representative
Canadian Tire
09.2020 - 01.2021
Server
Cineplex
10.2019 - 02.2020
Administrative Assistant
Quadrant MSL
05.2017 - 08.2019
Diploma - Culinary Art Culinary Management
Humber College
Associate of Arts - Journalism And Mass Communication
Babcock University
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