ARINOLA ADESINA

• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Achieved remarkable 40% improvement in deliveries, enhancing customer satisfaction.
• Conducted training seminars for employees about company policies, procedures, and best practices.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Coordinated successful execution of new product launch, guiding it through every phase from inception to completion, resulted in 27% increase in revenue.

• · Documented and periodically updated immunization and medical history of family members
• · Monitored budgets and effectively utilize available resources to meet family needs
• · Plan and manage events and activities to enhance children's engagement and satisfaction, including their education and extra curriculum activities
• · Provided emotional and physical support to family members and staff demonstrating empathy, active listening, and conflict resolution skills
• Recruited and delegated tasks to support staff, streamlining daily operations and enhancing overall service levels

• Assisted customers with prompt and polite support in-person and via telephone, to achieve customer satisfaction.
• Developed and maintained strong working relationships with the sales team to collaboratively reach targets, consistently meeting and exceeding personal quotas.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Supported HR Manager in strategic planning sessions focused on organizational development and growth.
• Studied research and trends on best practices in HR field.
• Maintained up-to-date knowledge of industry trends through attending conferences, workshops, reading relevant articles or journals.