Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arika Kidman

Whittier

Summary

Compassionate and highly organized professional with a strong background in animal rescue, feline medical care, customer service, and administrative coordination. Experienced in veterinary communications, scheduling, inventory management, and providing high-quality animal care. Proven ability to work effectively in high-pressure, time-sensitive environments with diverse teams, fosters, and clients.

Also brings experience in office management, with a track record of optimizing administrative functions and fostering a productive, team-oriented work environment. Recognized for reliability, adaptability, and a strong commitment to animal welfare. Skilled in multitasking, resource management, and office software. Seeking a position as a Veterinary Receptionist or Veterinary Technician where I can apply my medical knowledge, organizational strengths, and passion for helping animals.

Overview

12
12
years of professional experience

Work History

Office Manager

MeoowzResQ
03.2024 - Current
  • Administer vaccines, microchips, subcutaneous fluids, and medications to cats in foster and at events
  • Assess and triage new animal intakes for behavior, health, and adoptability
  • Conduct research and preliminary health evaluations prior to veterinary visits
  • Handle fearful or aggressive cats safely during medical or intake procedures
  • Coordinate vet appointments, spay/neuter scheduling, and treatment follow-up with veterinary partners
  • Maintain and organize medical records and ensure accurate certificate documentation
  • Manage daily communication with fosters, adopters, and vet clinics
  • Respond to after-hours foster line and assist with non-emergency care needs
  • Oversee onboarding, orientation, and training for new fosters
  • Coordinate logistics for weekly adoption events including volunteer communication and supply setup
  • Monitor inventory of food, litter, medical, and event supplies
  • Create promotional flyers for adoption events and fundraising campaigns
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Guest Service Representative

Extended Stay America
01.2019 - 01.2024
  • Delivered exceptional guest service and support at front desk
  • Assisted with check-ins, reservations, and guest inquiries
  • Maintained accurate financial and guest records
  • Performed light housekeeping and laundry duties as needed

Event Assistant

Canyon Catering
01.2014 - 01.2019
  • Supported food service and event coordination for weddings and corporate functions
  • Set up and broke down banquet areas, assisted clients and vendors
  • Managed food deliveries and client communication during events

Front Desk Attendant

Residence Inn by Marriott
01.2017 - 01.2018
  • Handled guest registration, room assignments, and phone support
  • Managed cash handling and guest satisfaction
  • Provided hospitality services and resolved guest concerns

Education

General Education, Hospitality Management

Cypress College / Goldenwest College
Cypress, CA
01.2018

Skills

  • Veterinary scheduling
  • Vaccination & microchipping
  • Subcutaneous fluids
  • Client service & communication
  • Microsoft Office Suite
  • Caterease
  • Staffmate
  • HotelKey
  • Inventory management
  • Multi-line phone systems
  • Shelter Luv

Timeline

Office Manager

MeoowzResQ
03.2024 - Current

Guest Service Representative

Extended Stay America
01.2019 - 01.2024

Front Desk Attendant

Residence Inn by Marriott
01.2017 - 01.2018

Event Assistant

Canyon Catering
01.2014 - 01.2019

General Education, Hospitality Management

Cypress College / Goldenwest College
Arika Kidman