ARIF ANZEER
Toronto,ON
Summary
Recent college graduate who is a career-focused job seeker, anxious to obtain an entry-level Market Analysis position to help launch career while achieving company goals.
Overview
2
2
years of professional experience
Work History
Shift Leader
Marks Work Wearhorse
Toronto, ON
03.2022 - Current
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coached team members to increase productivity and reduce workplace accidents.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Assisted general manager with operations game plan and company initiatives implementation.
- Evaluated employee performance, delivering individualized feedback and praise.
Sales Associate
Canadian Tire Showroom
Toronto, ON
11.2020 - 09.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
Diploma - Business-International Business
Seneca College
12.2022
Advanced Diploma - Marketing Management
Confederation College of Applied Arts And Technology
Thunder Bay, ON01.2019
Skills
- Teamwork and Collaboration
- Data and Trend Forecasting
- Microsoft Office Suite
- Data Collection and Analysis
- Relationship Building
- Computer Proficiency
- Marketing Strategies
- Consumer Buying Habits
- Problem-Solving
- Data Visualization
- Developing Presentations and Reports
- Database Skills
- Verbal and Written Communication
- Industry Trends
- Evaluation of Marketing Campaigns
- Team Collaboration
- Survey Design and Development
- Customer Service
- Analytical Thinking
- Detail-Oriented
- Project Management
- Competitive Research
- Team Leadership
- Adobe Creative Cloud
- Product Marketing
- Global Marketing
- Time Management
- Consultative Sales Techniques
- International Marketing
- Customer Service Management
- Positive Attitude
- Interpersonal Relations
- Staff Supervision
- Conflict Resolution
- Role Modeling
- Assigning Work
- Shift Paperwork Completion
- Training Assistance
- Inventory Counts
- Staff Development
- Professional Appearance
- Team Supervision
- Experience in Leadership
- Critical Thinking
- Data Management
- Team Management
Timeline
Shift Leader
Marks Work Wearhorse
03.2022 - Current
Sales Associate
Canadian Tire Showroom
11.2020 - 09.2022
Diploma - Business-International Business
Seneca College
Advanced Diploma - Marketing Management
Confederation College of Applied Arts And Technology
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