Aries Ilagan
Data Entry Clerk
1025 Ingersoll St. Winnipeg
Summary
Detail-oriented and highly skilled Data Entry Specialist with a strong background in administrative technical support and customer service. Proficient in data management, documentation, and accuracy-driven work. Fast and efficient typist (80 WPM) with expertise in Microsoft Office Suite, QuickBooks, and data processing applications. Adept at handling high volumes of data while maintaining confidentiality and accuracy. Seeking a data entry role where attention to detail and technical skills contribute to operational success.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Mobile App - CSR
TTEC/DraftKings
05.2021 - 06.2024
- Processed high volumes of customer inquiries and data updates across multiple channels
- Maintained accuracy in data input within ticketing systems such as Zendesk
- Created and managed customer records in Microsoft Office and CRM software
- Ensured data integrity and confidentiality in customer communication
Customer Service Representative
Marketforce Information
10.2019 - 06.2020
- Handled client inquiries via phone and web-based platforms, accurately documenting information
- Multi-tasked between customer communication and data entry in internal systems
- Ensured proper security protocols were followed for data privacy
Jr. System Administrator
Visions of Independence (Not for Profit)
01.2017 - 07.2019
- Inputted and managed daily data in the company database with high accuracy
- Maintained and updated records for accurate reporting and compliance
- Created spreadsheets and reports using Excel to analyze key company data
- Assisted in database administration and IT support functions
- Designed surveys, tracked responses, and generated analytical reports
- Proofread and formatted correspondence and official documents
General Helper
Tim Hortons @ Grace Hospital
02.2015 - 03.2017
- Maintained and updated inventory records to ensure product availability
- Entered and managed sales data to track performance and customer trends
- Ensured accuracy in transaction records and resolved discrepancies
Education
System/Network Administrator -
Robertson College
Winnipeg, Manitoba 02.2015 - 10.2016
Skills
- Typing Speed: 80 WPM with high accuracy
- IT Background
- Data Entry & Management
- Microsoft Office Suite (Excel, Word, Outlook, OneNote, SharePoint)
- QuickBooks & Financial Data Entry
- Clerical & Administrative Support
- Proofreading & Editing
- Technical & User Documentation
- Database Management & Reporting
- Attention to Detail & Organizational Skills
Timeline
Mobile App - CSR
TTEC/DraftKings
05.2021 - 06.2024
Customer Service Representative
Marketforce Information
10.2019 - 06.2020
Jr. System Administrator
Visions of Independence (Not for Profit)
01.2017 - 07.2019
General Helper
Tim Hortons @ Grace Hospital
02.2015 - 03.2017
System/Network Administrator -
Robertson College
02.2015 - 10.2016
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