Arienne Francis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Wendy's
11.2021 - Current
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed
- Processed customer orders and accurately handled payment transactions.
- Redeemed coupons to discount purchases.
Fast Food Crew Member
Harvey's Restaurant
06.2021 - 10.2021
- Worked front counter, drive-thru, and other areas.
- Cleaned counter surfaces, dining areas, and food preparation areas for maximum health, safety, and customer satisfaction.
- Collaborated with team members to complete orders.
- Assisted other team members in achieving goals.
Education
Diploma - Protection, Security And Investigation
Humber College Lakeshore
Toronto, ON2025
High School Diploma -
Ascension of Our Lord Secondary School
Mississauga, ON06.2023
Skills
- Refund Handling
- Cash Register Operation
- Customer Service and Assistance
- Basic Math Functions
- Customer Satisfaction
- Feedback Acceptance
- Conflict Resolution Techniques
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Concentration in French Certificate June 2023
- Standard First Aid & CPR with AED Training - March 9, 2023 Saje Vital Signs
Timeline
Customer Service Cashier
Wendy's
11.2021 - Current
Fast Food Crew Member
Harvey's Restaurant
06.2021 - 10.2021
Diploma - Protection, Security And Investigation
Humber College Lakeshore
High School Diploma -
Ascension of Our Lord Secondary School
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