Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arielle Miles

Pleasant Hill

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

University Of California San Francisco

Executive Administration/Program Administrator
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.

Program Administrator-Addiction Medicine

University Of Washington Medical Center
12.2021 - Current
  • Overseen 3 Fellowship programs.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Provided ongoing direction and leadership for program operations.
  • Maintained and updated project related documents.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
  • Worked with directors and grant program staff to implement established grant compliance policies and procedures.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed internship program, resulting in Addiction Medicine fellowship obtaining accreditation from ACGME.

Operation HR Manger

Kaiser Permanente
08.2018 - 04.2020


  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • GME Fellowship Program -Oversee HR initiatives, including marketing and promotional content, sourcing candidates, recruitment, onboarding and conducting orientation.
  • Oversee finance, managing budget and acquisition oversee and providing leadership with guidance on cost efficiency.
  • Developed internship program, resulting in two fellowships obtaining accreditation from ACGME.

Residential Loan Coordinator/Closer

First Republic Bank
02.2014 - 07.2018
  • Maintained checklists of required documentation and open issues affecting closings.
  • Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
  • Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
  • Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
  • Respond to high level volume emails and incoming calls; Work with loan teams and escrow agents to research and resolve transaction conflicts -Processed 340 loans a month.
  • Trained Junior employees quarterly comprehensively on operations with a main focus on complex constructions double trusts.
  • Created weekly reports to track funders/closers progress on collateral documents and collaborate with leadership on progress improvement and incoming revenue.

Education

Training Certificate - Billing And Coding

Boston Reed College
2012

Bachelor of Arts - History

Stillman College
05.2011

Skills

  • Budget Administration
  • Resource Coordination
  • Meeting Facilitation
  • Logistics Oversight

Timeline

University Of California San Francisco

Executive Administration/Program Administrator
04.2024 - Current

Program Administrator-Addiction Medicine

University Of Washington Medical Center
12.2021 - Current

Operation HR Manger

Kaiser Permanente
08.2018 - 04.2020

Residential Loan Coordinator/Closer

First Republic Bank
02.2014 - 07.2018

Training Certificate - Billing And Coding

Boston Reed College

Bachelor of Arts - History

Stillman College
Arielle Miles