Arielle Knight
Richmond
Summary
Dynamic security professional with extensive experience at Kaiser Permanente, excelling in surveillance monitoring and emergency response. Proven ability to lead teams and enhance safety protocols, ensuring a secure environment. Strong attention to detail and exceptional communication skills contribute to effective conflict resolution and customer service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Kaiser Permanente
06.2024 - Current
- Responded promptly to alarms and emergency situations as they arose.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained knowledge of emergency response procedures and safety regulations.
- Conducted regular patrols to identify and address potential security threats.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
- Monitored CCTV systems to ensure safety and security of premises.
- Searched bags manually to identify prohibited items and contraband.
Security Lead
Franklin Templeton Investments
San Mateo
11.2020 - 05.2024
- Monitored surveillance systems to ensure facility safety and compliance.
- Managed access control systems for secure areas within the organization.
- Monitored systems for suspicious activity, investigated security incidents and responded appropriately.
- Managed user accounts including creating new accounts, resetting passwords, granting and revoking privileges and disabling inactive accounts.
- Coordinated security staff schedules and assignments for effective coverage and response.
- Provided security team leadership and contributed to on-call duties.
Desk Clerk
Tenderloin Neighborhood Development Corporation
08.2021 - 10.2023
- Answered phone calls, directed inquiries, and resolved guest concerns promptly.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Welcomed guests and provided information about services and resources available.
- Greeted guests upon arrival in a friendly and professional manner.
- Maintained cleanliness of lobby area ensuring it was free from clutter.
- Handled payment processing and provided customers with receipts and proper bills and change.
Custodial Aide
UCSF
San Francisco
02.2020 - 07.2021
- Maintained cleanliness in patient rooms and common areas throughout the medical facility.
- Operated cleaning equipment including vacuums and floor scrubbers effectively.
- Stocked cleaning supplies and ensured availability for staff use daily.
- Reported maintenance issues to supervisors for timely resolution and service.
- Collaborated with team members to prioritize cleaning tasks efficiently.
- Followed infection control protocols while performing sanitation duties diligently.
Security Officer
Securitas Security Services USA
San Francisco
05.2016 - 03.2021
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to alarms and emergency situations as they arose.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
Education
High School Diploma -
South Eastern High School
Miami, FLSkills
- Surveillance monitoring
- First aid and CPR certified
- Emergency response and crisis management
- Attention to detail
- Customer service
- Communication and conflict resolution
Certification
- BLS Certificate
Timeline
Security Officer
Kaiser Permanente
06.2024 - Current
Desk Clerk
Tenderloin Neighborhood Development Corporation
08.2021 - 10.2023
Security Lead
Franklin Templeton Investments
11.2020 - 05.2024
Custodial Aide
UCSF
02.2020 - 07.2021
Security Officer
Securitas Security Services USA
05.2016 - 03.2021
High School Diploma -
South Eastern High School
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Bradley HallBradley Hall
Independant Filmmaker at Thanks Dad ProductionsIndependant Filmmaker at Thanks Dad Productions