Arielle Ariss
Orillia,ON
Summary
Results-driven professional with extensive experience in hospitality and retail. Skilled in customer relationship management and maintenance reporting, committed to enhancing guest experiences and maintaining high standards of service.
Overview
18
18
years of professional experience
Work History
Housekeeping Room Attendant /Guest Service Representative
Quality Inn
Orillia, Ontario
07.2025 - Current
- Cleaned guest rooms according to Quality Inn standards and protocols.
- Replenished supplies and amenities in guest bathrooms and living areas.
- Reported maintenance issues to ensure timely repairs and guest satisfaction.
- Assisted guests with requests, providing friendly and helpful service.
- Guest Service worked from December 2021 to June 2023, and returned for a Housekeeper role this year.
Retail Sales Manager
Value Village
Orillia, Ontario
10.2024 - 07.2025
- Managed daily store operations to enhance customer experience and satisfaction.
- Trained and developed team members on sales techniques and product knowledge.
- Organized merchandise displays to attract customers and promote sales initiatives.
- Implemented promotional campaigns to increase foot traffic and boost sales performance.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Customer Retention Specialist
Nordia Bell
Orillia, Ontario
06.2023 - 08.2024
- Managed customer inquiries through multiple communication channels effectively.
- Maintained accurate records of customer interactions and follow-ups systematically.
- Promoted customer retention by using exceptional interpersonal skills.
- Developed strategies to increase customer loyalty and satisfaction.
- Performed customer negotiations to reach fair conclusion for both business and customer.
- Delivered exceptional customer service by patiently listening to customer concerns or complaints.
Retail Sales Supervisor
Bestbuy
Orillia, Ontario
11.2007 - 09.2020
- worked in several area of leadership for Bestbuy/Futureshop brand
- 8 years of home appliance lead expert.
- 5.5 years Sales Leadership teams of 10/20 depending on season and business needs
- 1.5 years as Tech Precinct Chief
- Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
- Enhanced customer loyalty programs, resultingin an increase in repeat customers.
- Monitored store's compliance with health and safety regulations.
- Conducted daily sales analysis to adjust sales strategies and meet targets.
- Supervised daily operations and ensured adherence to company policies.
Education
High School Diploma -
OASIS
Orillia, ON06-2002
Skills
- Room cleaning
- Supply replenishment
- Quality assurance
- Maintenance reporting
- Guest assistance
- Customer relationship management
- Leadership and supervision
- Inventory management
- Time management
- Effective communication
- Problem solving
- Sales strategy implementation
- Staff training and development
Timeline
Housekeeping Room Attendant /Guest Service Representative
Quality Inn
07.2025 - Current
Retail Sales Manager
Value Village
10.2024 - 07.2025
Customer Retention Specialist
Nordia Bell
06.2023 - 08.2024
Retail Sales Supervisor
Bestbuy
11.2007 - 09.2020
High School Diploma -
OASIS