Ariel Viescas
San Diego
Summary
Dynamic and results-driven professional with extensive experience in customer service and store operations at ThirsTea. Proven track record in motivating teams and ensuring cash handling accuracy, consistently exceeding sales targets. Adept at fostering customer loyalty and maintaining high standards of store maintenance, contributing to a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Lead Key Holder
ThirsTea
02.2023 - 02.2024
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Beverage Server
Soboba Casino
01.2023 - 01.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered drinks to thirsty casino guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Escorted customers to seats based on hostess recommendations and completed drink orders.
- Answered customers' questions, recommended items, and recorded order information.
Server
Benihana Restaurant
04.2022 - 01.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Miracosta College
Oceanside, CASkills
- Team motivation
- Store operations
- Cash handling accuracy
- Opening and closing coordination
- Customer service
- Delegation and supervision
- Store maintenance
Timeline
Lead Key Holder
ThirsTea
02.2023 - 02.2024
Beverage Server
Soboba Casino
01.2023 - 01.2024
Server
Benihana Restaurant
04.2022 - 01.2023
High School Diploma -
Miracosta College