ARIEL QUESNELLE
Toronto,ON
Summary
Client focused Certified Medical Esthetics professional with advanced training in facials, waxing, relaxation massage, and mani/pedi's. Dedicated to personalized client care and maintaining a nonjudgmental, sanitary workspace. Ready to help the team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Esthetician
TEN Spot
Oakville, ON
10.2023 - Current
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Ensured compliance with health and safety regulations to maintain a safe environment for clients and staff.
Lead Bartender
Spice Lounge And Tapas
Mississauga, ON
05.2023 - 09.2025
- Trained and mentored junior bartenders, enhancing team performance and customer satisfaction.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed strict recipes and drink measurements to minimize product used.
Apprentice Barber
Your Neighbourhood Barbershop
Etobicoke, ON
06.2020 - 03.2023
- Provided high-quality haircuts and grooming services to diverse clientele.
- Assisted senior barbers in maintaining tools and equipment for optimal performance.
- Ensured cleanliness and organization of workstations to enhance customer experience.
- Built strong rapport with clients, fostering repeat business and referrals.
Shift Leader
Earls
Etobicoke, ON
08.2021 - 07.2022
- Trained and mentored team members on service standards and operational procedures.
- Supervised daily operations, ensuring efficient service delivery and guest satisfaction.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Server/Bartender/Supervisor
Kelseys
10.2012 - 02.2019
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Trained new team members on restaurant protocols and service techniques, fostering a cooperative atmosphere.
- Resolved customer complaints effectively, ensuring positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Diploma - Advanced Med-Spa Therapy
Bryan College
1200 Lawrence Ave W10.2023
High School Diploma -
Etobicoke School of The Arts
Etobicoke, ON2012
Skills
- Client consultation & intake
- Sanitation and sterilization
- Excellent team player
- Multitasking and organization
- Waxing and laser hair removal
- Facials and microdermabrasion
- Gel & Overlay Manicures and Pedicures
- High-frequency machine use
- Sales background
Languages
English
Native or Bilingual
Certification
• BrainStation UX/UI design certificate, August 2022
Timeline
Medical Esthetician
TEN Spot
10.2023 - Current
Lead Bartender
Spice Lounge And Tapas
05.2023 - 09.2025
Shift Leader
Earls
08.2021 - 07.2022
Apprentice Barber
Your Neighbourhood Barbershop
06.2020 - 03.2023
Server/Bartender/Supervisor
Kelseys
10.2012 - 02.2019
High School Diploma -
Etobicoke School of The Arts
Diploma - Advanced Med-Spa Therapy
Bryan College