ARIEL MARFE
Hamilton,ON
Summary
Adept at fostering strong customer relationships and leading teams with a keen eye for quality assurance, I significantly reduced food waste at Jolibee Food Corporation. My background as a Business Owner and Product Controller/Cook showcases my customer service prowess and attention to detail, driving efficiency and satisfaction.
Overview
24
24
years of professional experience
Work History
Business Owner
Vinz Corner
04.2023 - 09.2024
- Established strong customer relationships through excellent communication and attentive service..
- Taught kitchen staff safety protocols and restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Product Controller / Cook / Pantry
Jolibee Food Corporation
01.2001 - 06.2002
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Education
Associate of Arts - Drafting Technology
Rizal Polytechnic College
Rizal, Philippines03-2000
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Quality assurance
- Team leadership
Languages
English
Professional Working
Tagalog
Native or Bilingual
Timeline
Business Owner
Vinz Corner
04.2023 - 09.2024
Product Controller / Cook / Pantry
Jolibee Food Corporation
01.2001 - 06.2002
Associate of Arts - Drafting Technology
Rizal Polytechnic College
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