Ariel Kirby
Halifax,Nova Scotia
Summary
Diverse background in healthcare, business, sales, and program implementation, bringing a unique blend of expertise to drive results and navigate complex landscapes. Extensive experience in product sales, relationship management, leadership and strategy to maximize both revenue and philanthropic footprint.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Executive
Homewood Health
08.2020 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed large key-accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Identified program obstacles and communicated possible impacts to team.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Medical Assistant
Canadian Armed Forces
01.2020 - Current
- Strengthened team preparedness through regular training on new treatment protocols and procedures.
- Demonstrated adaptability by adjusting medical procedures based on available resources while maintaining high standards of care.
- Reduced response times by streamlining communication between field units and base hospitals.
- Mitigated risks associated with complex extrication scenarios through careful planning and execution of rescue operations.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
Disability Case Manager
Jazz Aviation
03.2020 - 07.2020
- Conducted thorough investigations into clients'' work history, determining eligibility for disability benefits in each case.
- Evaluated client progress regularly, adjusting case management plans as needed to optimize results.
- Implemented an efficient system for tracking client milestones, ensuring timely interventions and follow-ups when necessary.
- Collaborated with medical professionals to ensure timely and accurate assessments of clients'' disabilities and needs.
Benefits Specialist
Jazz Aviation
11.2019 - 02.2020
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Bilingual Case Manager
Manulife Financial Group Benefits
01.2018 - 10.2019
- Promoted client self-advocacy by providing education on their rights and responsibilities within the case management process, empowering them to make informed decisions about their lives.
- Improved client outcomes by consistently monitoring progress, adjusting plans as needed, and maintaining regular communication with clients and stakeholders.
Physical Rehabilitation Therapist
Montclair Physiotherapy Center
01.2014 - 08.2018
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Enhanced patients'' quality of life through targeted physical therapy exercises and pain management techniques.
- Educated patients, families and caregivers on home exercise program that complement therapy sessions.
- Educated patients on injury prevention strategies, promoting long-term health and wellbeing.
- Made clinical assessments and diagnoses to treat physical problems and conditions.
- Utilized evidence-based practices to ensure most effective treatment methods were employed for each individual case.
Physiotherapy-Assistant
Universal Rehabilitation
01.2013 - 01.2015
- Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
- Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
First Responder
Montmorency CEGEP
01.2012 - 01.2013
- Provided medical aid such as CPR, AED, ventilation, and controlled bleeding to stabilize patient conditions.
- Improved emergency response times by streamlining communication protocols and refining dispatch procedures.
- Demonstrated strong decision-making capabilities in dynamic, high-stakes situations by evaluating risks and selecting optimal courses of action.
Education
No Degree - Physiotherapy
Association Québecoise De Physiothérapie Manuelle Orthopédique
Traumatic Brain and Cranial Injuries -
Médicvox- in association with Atlas Médic
EMBA - Innovation Leadership
Fredericton University
Fredericton, NB03.2024
Bachelor of Science - Health Sciences
Ottawa University
Ottawa, ON01.2019
Physiotherapy
Collège Montmorency
Montreal, QC01.2014
Skills
- Project Management
- Relationship Management
- Needs analysis
- Services optimization
- Strategic Planning
- Training and Development
- Professional boundaries
- Motivational Interviewing
- Ethical Practice
Certification
- IRONMAN Mont-Tremblant Finisher
- Equestrian Instructor
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Account Executive
Homewood Health
08.2020 - Current
Disability Case Manager
Jazz Aviation
03.2020 - 07.2020
Medical Assistant
Canadian Armed Forces
01.2020 - Current
Benefits Specialist
Jazz Aviation
11.2019 - 02.2020
Bilingual Case Manager
Manulife Financial Group Benefits
01.2018 - 10.2019
Physical Rehabilitation Therapist
Montclair Physiotherapy Center
01.2014 - 08.2018
Physiotherapy-Assistant
Universal Rehabilitation
01.2013 - 01.2015
First Responder
Montmorency CEGEP
01.2012 - 01.2013
No Degree - Physiotherapy
Association Québecoise De Physiothérapie Manuelle Orthopédique
Traumatic Brain and Cranial Injuries -
Médicvox- in association with Atlas Médic
EMBA - Innovation Leadership
Fredericton University
Bachelor of Science - Health Sciences
Ottawa University
Physiotherapy
Collège Montmorency
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