Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Mike's Pizza
08.2017 - Current
Verified orders prior to completing deliveries to avoid customer complaints.
Processed payments by accepting cash, checks and credit and debit card payments.
Addressed issues and resolved customer complaints to establish trust and reliability.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Maintained cleanliness during and after shifts by sanitizing interior of car, mopping before closing, and organizing the work area.
Maintained COVID guidelines (wearing a mask around coworkers and customers, wearing gloves and changing very often to prevent exposure in the transactions of money, and kept distance when needed to keep customers at ease)
Correctional Officer
California Department of Corrections and Rehabilitation
12.2021 - 04.2023
Observed behavior of residents individually and in groups.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Conducted routine and emergency head counts.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained COVID guidelines while working (wearing a mask around inmates and officers, wearing gloves to keep exposure to a minimum, and had hand sanitizer and other cleaners nearby)
Education
No Degree - Business Administration
Hartnell Community College
12-2022
High School Diploma -
Gonzales High School
Gonzales, CA
06-2017
Skills
Organization and Cleanliness
Courteous and polite demeanor
Customer interaction
Multitasking and organization
Flexible with long shifts
Route planning
Documentation and reporting
Experienced manual transmission driver
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation