Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ariel Galvizo

Sidney,BC

Summary

Proven leader in fast-paced environments, adept at staff supervision and inventory management. At Tim Hortons, I elevated customer service levels and streamlined operations, demonstrating reliability and a strong ability to multitask. Skilled in cash register operation and fostering positive customer relations, I ensure compliance and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier and Customer Service

Canora Liquor
Sidney, British Columbia
02.2024 - Current

Key Responsibilities

  • Customer Service : Greeting customers, helping them find products
  • Sales : Operating the cash register, processing payments, and bagging items
  • Stocking : Ensuring shelves are stocked and organized, and rotating and facing products
  • Cleaning : Keeping the store clean and organized, including dusting, sweeping, and vacuuming
  • Opening and closing : Opening and closing the store, and activating the security system
  • Training : Attending alcohol awareness and other job-related training
  • Compliance : Ensuring compliance with liquor laws and regulations

Other Responsibilities may include:

  • Unloading deliveries
  • Checking in deliveries
  • Completing sales reports
  • Reconciling cash drawers

Food Service Supervisor

Tim Hortons
Sidney, British Columbia
06.2021 - Current

Key Responsibilities.

Operations

  • Trains, orientates and monitors new team members
  • Supervises team members to ensure primary and secondary duties are completed
  • Completes all required shift documentation
  • Monitor and ensures all store policies are followed by team members during shift
  • Responsible for shift cash procedures
  • Displays knowledge of and works in compliance with company operating, food safety security, health and safety, and employment standards and applicable legislation

People

  • Reports to Store owner and/or Manager on employee performance (positive or negative)
  • Leads by example and demonstrate the importance of treating every employee and customer with respect
  • Reacts immediately to issues requiring attention during the shift
  • Assists in employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels

Education

Bachelor of Science - Hotel And Restaurant Management

Bulacan State University
Malolos,Bulacan,Philippines
04-2012

Skills

  • Customer service
  • Reliability and punctuality
  • Staff supervision
  • Inventory management
  • Food preparation
  • Cash register operation
  • Customer relations
  • Inventory restocking
  • Cash management
  • Point of sale operation

Certification

  • Serve It Right ( February 2024 to February 2029)
  • Food Handler Certification ( August 2021 to August 2026)

Languages

English
Professional

Timeline

Cashier and Customer Service

Canora Liquor
02.2024 - Current

Food Service Supervisor

Tim Hortons
06.2021 - Current

Bachelor of Science - Hotel And Restaurant Management

Bulacan State University
Ariel Galvizo