Arianna Piccinin
Edmonton,Alberta
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clerical position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Volunteer Coordinator
Natural Roots Food Coop
01.2017 - Current
- Recruit and train new volunteers on volunteer program goals and objectives.
- Evaluate strengths of team members and assess vacancies to match volunteers with positions.
- Champion volunteer achievements and drive performance through incentives.
- Manage volunteer calendar and ensured coverage of key roles during volunteer unavailability.
- Address issues immediately and work with others to find the most effective solutions available.
- Offer constructive feedback and contribute ideas at meetings.
- Communicate with individuals of all ethnic and cultural backgrounds.
- Train new personnel.
- Help maintain the organization’s social media accounts and websites, on a consistent basis.
- Enlist the support of volunteers.
- Update and maintain the membership database on a consistent basis.
- Communicate with Distributors and process orders
Office Assistant
Ryan McCann
2008 - 02.2024
- Answer and manage incoming and outgoing calls while recording accurate messages.
- Maintain client files through email and phone
- Schedule appointments and bookings
- Obtain signatures for financial documents and internal and external invoices.
- Input data for client files
Sales Associate
TJX Winners
09.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Tracked stock using company inventory management software.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Senior Hairstylist
Hair Garage
1996 - 2007
- Over 20 years experience in the Salon industry
- Communicated effectively with management concerning important customer issues.
- Managed salon autonomously during manager's vacation and while hiring new management staff.
- Processed guest credit card information for salon services.
- Performed inventory and restocking assignments as necessary.
- Promoted salon-exclusive products to increase retail sales.
- Entered client information into the databases quickly and with minimal errors.
- Answered a high-volume, multi-line telephone promptly and courteously.
- Followed through with client requests in a timely manner.
- Worked with clients of all types to increase profile and status through effective styling.
- Called clients to confirm upcoming appointments.
- Maintained work area in a clean and neat fashion to stay productive.
- Followed the pre-assigned opening and closing procedures.
Bartender Server
Windsor Pub
1997 - 2003
- Explained menu options in detail so that customers could make educated decisions on food items.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Offered enthusiastic and personable service to all customers.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Observed tables to promptly respond to requests and refill beverages.
- Established and maintained a positive work environment.
- Processed monetary transactions with cash, debit and credit cards
- Maintained an atmosphere of enthusiastic customer service.
Retail Associate
Ricki's
1998 - 2000
- Engaged in an on-going development of personal selling skills and product knowledge.
- Expressed to customers a passion for the company brand, products, services and solutions.
- Welcomed customers into the store and helped them locate items.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Processed cash and credit payments rapidly and accurately.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Maintained cleanliness and presentation of stock room and production floor.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Asked open-ended questions to assess customer needs.
Education
High School Diploma -
South Secondary School
London, Ontario1988
Associate of Arts - Hairstylist
Fanshawe College - London Campus Z Building
London, ON1989
Skills
- Active listening skills
- Goal-oriented
- Motivated team player
- Positive and friendly
- Excellent work ethic
- Personable
- People-oriented
- Patient
- Detail-oriented
- Quick learner
- Customer-oriented
- Phone Inquiries
- Phone Etiquette
- Workflow Processes
Additional Information
REFERENCES-
Leonor Ramos
MSR Representative AMA
780-908-3017
Pam Danylyski
Vicwest Steel
ICI Inside Sales
PDanylyshen@vicwest.com
780-996-1801
Dianne Hopkin
Simply Smart Interiors
6037 Gateway Blvd
Edmonton, AB
780-235-6702
Timeline
Sales Associate
TJX Winners
09.2018 - 06.2020
Volunteer Coordinator
Natural Roots Food Coop
01.2017 - Current
Office Assistant
Ryan McCann
2008 - 02.2024
Senior Hairstylist
Hair Garage
1996 - 2007
Bartender Server
Windsor Pub
1997 - 2003
Retail Associate
Ricki's
1998 - 2000
High School Diploma -
South Secondary School
Associate of Arts - Hairstylist
Fanshawe College - London Campus Z Building
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