Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Arianna Gomez

San Diego

Summary

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Dependable industry worked equipped for fast paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Reliable Referral Clerk with background in upload medical records, manage referral requests, ensuring accurate record-keeping and facilitating timely communication between medical professionals. Strengths include multi-tasking, outstanding organizational skills and honed customer service abilities to create smooth workflow processes. Previous experience highlighted by contributions towards improving efficiency in processing referrals, demonstrating solid understanding of healthcare systems and regulations.

Overview

6
6
years of professional experience

Work History

CLR Referral Clerk

USGP
San Diego
10.2022 - Current
  • Processed completed referral forms into electronic health record system in accordance with departmental guidelines.
  • Maintained accurate records of patient referrals, including the date referred, provider contacted and status of referral.
  • Responded promptly and efficiently to requests from primary care providers for urgent referrals.
  • Reviewed patient charts for accuracy and completeness prior to referring patient to specialist.
  • Answered incoming calls from patients or providers regarding referrals or other inquiries.
  • Researched available resources in order to provide additional support options for referred patients.
  • Verified insurance eligibility for referred services prior to submission of forms.
  • Scheduled patients according to availability, urgency and insurance authorization guidelines.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Scheduled and confirmed patient appointments and consultations.

•collaborated with multidisciplinary team members such as nurses to coordinate care for referred patients

Receptionist

Grimaldo's Concrete
San Diego
10.2021 - 12.2022
  • Skilled at managing inventory and supplies handling phone duties and company correspondence, appointment scheduling.
  • Specializes at creating a friendly and receptive office environment.
  • Updated and managed digital and physical office records.
  • Print schedule

Ride Operator

Sesame place
San Diego
03.2022 - 11.2022
  • Maintained safety by making patrons fasten belts, bars, or other safety devices.
  • Operated controls to start and stop equipment such as roller coasters, merry-go-rounds and Ferris wheels.
  • Informed patrons of safety requirements before operating mechanical riding devices in amusement parts and carnivals.

Receptionist

Stein dermatology
San Diego
01.2019 - 05.2020
  • Schedule appointments and Fax scan file
  • Helped with prepping of the rooms for patients.
  • Sell sunscreen and skin products, handled money.
  • Would check patients in and out.
  • Answering phones
  • Accessing computers
  • File and maintain records
  • Resolving problems and correcting errors
  • Voicemail system
  • Printing end of the day reports
  • Maintained inventory
  • Deadlines and proper procedures
  • Operate and arrange office machinery for repairs when equipment malfunctions
  • Use of medical terminology to provide info and instructions to patients
  • Securing patients medical records
  • Created and maintained charts for new patient and photo therapy

Education

High School Diploma -

Montgomery High School
San Diego, CA
05.2021

Skills

  • Works well with others
  • Fast learner
  • Reliable
  • Communication
  • Creative thinking
  • Responsible
  • Motivating
  • Team player
  • Multitasking
  • Bi lingual
  • Medical terminology
  • Data entry
  • Patient scheduling
  • Insurance verification
  • Referral processing
  • Electronic health records
  • Patient communication
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management
  • Appointment scheduling
  • Follow-up skills

References

Linda Vargas 760-540-5096

Violeta Cabrera 619-370-2364

Timeline

CLR Referral Clerk

USGP
10.2022 - Current

Ride Operator

Sesame place
03.2022 - 11.2022

Receptionist

Grimaldo's Concrete
10.2021 - 12.2022

Receptionist

Stein dermatology
01.2019 - 05.2020

High School Diploma -

Montgomery High School
Arianna Gomez