Arianna Delgado
Toronto,ON
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Crew Member Team Leader
Mc Donald's Fast Food Restaurant
04.2022 - 04.2023
- Supervised team members and oversaw effective and efficient completion of job duties.
- Used variety of hand and power tools to complete tasks.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with services.
- Educated crew workers on quality standards throughout construction process.
Cafeteria Server
Coffee Brown Cafeteria
05.2023 - 12.2023
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Established rapport with customers by providing friendly and attentive service.
Event Server
East2WestServers
01.2024 - 05.2024
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Volunteer
2024 LunarFest GTA
02.2024 - 02.2024
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Collaborated with team members to develop strategies in increasing customer satisfaction.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Server Assistant
Mezcantina Mexican Restaurant
03.2024 - 04.2024
- Assisted with bussing tables and cleaning up spills.
- Processed payments for orders and provided customers with change.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
Housekeeper
Private Residence
05.2024 - 06.2024
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Education
Diploma in Fundamentals of Hospitality And Tourism
Toronto School of Management
Toronto, ON10.2025
High School Diploma -
Educamundo Bilingual High School
Ecuador02.2021
B2 English Certification
Christian English Language Center
London, ON04.2019
Skills
Food Preparation and Safety
Multitasking Abilities
Food Preparation and Safety
Analytical Skill
Continuous Improvement
Food Preparation and Safety
Adaptability
Certification
Smart Serve Ontario
Timeline
Smart Serve Ontario
02-2029
SafeCheck Advanced Food Safety Certification
02-2029
First Aid/CPR Certified
02-2027
Housekeeper
Private Residence
05.2024 - 06.2024
Server Assistant
Mezcantina Mexican Restaurant
03.2024 - 04.2024
Volunteer
2024 LunarFest GTA
02.2024 - 02.2024
Event Server
East2WestServers
01.2024 - 05.2024
OHSA 4 steps Certificate
01-2024
OHSA 5 Steps Certificate
01-2024
Cafeteria Server
Coffee Brown Cafeteria
05.2023 - 12.2023
Crew Member Team Leader
Mc Donald's Fast Food Restaurant
04.2022 - 04.2023
Diploma in Fundamentals of Hospitality And Tourism
Toronto School of Management
High School Diploma -
Educamundo Bilingual High School
B2 English Certification
Christian English Language Center
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