Arianna Delgado
Toronto,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
1
1
Certificate
Work History
Customer Service
Mc Donalds Restaurant
04.2022 - 01.2023
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Bachelor of Hospitality And Tourism Management - Hospitality And Tourism Management
Toronto School of Management
Toronto, ON10.2025
High School Diploma -
Educamundo Bilingual High School,
Ecuador01.2021
B2 English Certification - English
Christian English Language Centre
England04.2019
Skills
- Problem Solving
- Team Collaboration
- Cash Handling
- Effective Communication
- Food Preparation
- Customer Service
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Customer Service
Mc Donalds Restaurant
04.2022 - 01.2023
Bachelor of Hospitality And Tourism Management - Hospitality And Tourism Management
Toronto School of Management
High School Diploma -
Educamundo Bilingual High School,
B2 English Certification - English
Christian English Language Centre
Certification
- SafeCheck Advanced Food Safety Certification
- Smart Serve Certification
- First Aid & CPR Certification
- OHSA 4 steps Certificate
- OHSA 5 steps Certificate
- WHMIS Certificate
- AODA Certificate
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