Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Arianna Cafazzo

Toronto,ON

Summary

An adaptable and sociable individual with a keen interest in obtaining a Sales Operations internship role at Microsoft that presents challenges and allows for the application of both soft and hard skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

Athleta
09.2023 - Current
  • Helping increase December conversion rates from 15.3% to a steady 16.6% by creating a strategy on how to effectively approach customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.

Cyber Security Intern

Agnico-Eagle Mines
05.2023 - 08.2023
  • Worked with about 100 switches and routers (HP, Cisco, Palo Alto, etc.) performing factory resets using PuTTy and other resources for efficient device configuration.
  • Coordinated with ERA (Electronic Recycling Association) to collect and recycle 2000+ items of AEM IT E-waste, contributing to sustainable practices within the organization.
  • Created a network map for Agnico-Eagle's Toronto Headquarters through port tracing
  • Identified and matched corresponding switch ports in each floor's server room based on the created network maps, facilitating virtual troubleshooting and efficient navigation within server rooms during connectivity issues
  • Complied and organized IT/Cyber Security documents by creating a user-friendly dashboard accessible through Agnico-Eagle Eagles intranet Allowing for easy information retrieval for all IT employees.

IT Services Intern

Agnico-Eagle Mines
05.2022 - 12.2022
  • Demonstrated proficiency in using Workflow interface, creating, and approving purchase orders (P.O) for the IT department
  • Facilitated successful coordination of the 2022 I.T Conference, managing scheduling, reservations, gifting arrangements, menu creation, and venue selection
  • Maintained accurate invoices to ensure financial transparency and accountability
  • Streamlined I.T equipment organization and took charge of I.T waste management, optimizing resource utilization and promoting environmental sustainability.

Customer Service/Cashier

Ambrosia
08.2021 - 09.2022
  • Performed inventory control, counting and stocking weekly.
  • Collected and counted cash drawers at the start and end of each shift, accounting for errors and resolving discrepancies
  • Worked closely with shift managers to aid customer concerns and returns.
  • Assisted in training five new employees, ensuring they were knowledgeable about company policies and procedures.

Machine Learning Intern

Agnico-Eagle Mines
05.2021 - 08.2021
  • Collaborated with the team and learned new skills such as data processing and dealing with over- and under-fitting training data.
  • Curated a comprehensive and diverse library of about 7500+ visuals for AI to learn from, enabling AI to acquire a robust understanding of visual patterns.
  • Became proficient in the Python language and demonstrated a growing understanding.

Education

BBA - Business Technology Management

Toronto Metropolitan University
Toronto, ON
05.2025

High School Diploma -

Toronto District Christian High School
Vaughan, ON
06.2021

Skills

  • Product Sales
  • Problem-Solving Skills
  • Multi-Tasking Strength
  • Outgoing Personality
  • Sales Goals Attainment
  • Teamwork and Collaboration

Hobbies

Visual Arts: I have been in drawing, painting, and creating art from the time I could first hold a pencil. Creativity is an integral aspect of my identity.

Physical Fitness: I have a strong passion for yoga, weight training, and nature walks, emphasizing health and well-being.


Timeline

Sales Associate

Athleta
09.2023 - Current

Cyber Security Intern

Agnico-Eagle Mines
05.2023 - 08.2023

IT Services Intern

Agnico-Eagle Mines
05.2022 - 12.2022

Customer Service/Cashier

Ambrosia
08.2021 - 09.2022

Machine Learning Intern

Agnico-Eagle Mines
05.2021 - 08.2021

BBA - Business Technology Management

Toronto Metropolitan University

High School Diploma -

Toronto District Christian High School

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Arianna Cafazzo