Arianna Black
Milton,ON
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks Coffeehouse
11.2019 - 10.2022
- Demonstrated accuracy in attention to detail preparing hot and iced drinks during busy shifts.
- Described menu items to customers and suggested products based on customer preferences.
- Monitored cafe for seating availability, safety and wellbeing of guests by walking around cafe hourly, cleaning, restocking, and checking on customers.
- Resolved customer complaints with tact and professionalism.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Protected store assets and facilities by complying with company policies and procedures.
Education
Bachelor Of Arts - Psychology
Wilfrid Laurier University
04.2025
Skills
- Active listening when interacting with customers
- Hospitality and Professionalism in times of conflict
- Calmness under pressure
- Building relationships while providing helpful services
Volunteer
Bridgeport Cafe Kitchen Assistance - Waterloo Wayside Clinic
- Prepares & serves meals for community members.
- Sanitizes space to ensures health & safety policies are met.
- Interact with community members.
Donated Tablets bought by family, and friends to schools in Jamaica during the height of the Covid-19 Pandemic.
- Personally purchased 2 tablets.
- Asked family and close friends for donations for more tablets.
- Shipped tablets to Jamaica for students without technology for online school.
Purchased canned food items for donation to homeless shelters through the online nonprofit website, DoSomething.org
- Saved $200 for groceries for the homeless.
- Bought and delivered canned, and bulked food items to Salvation Army.
Create handmade cards for the elderly living in retirement homes alone through an online card organization SendingSunshine.ca
- Bought supplies for unique and create cards.
- Created homemade cards with kind messages for the elderly.
- Shipped cards to SendingSunshine for distribution.
Certification
More Feet on the Ground: Recognize, Respond, Refer and Reflect
- Learned to recognize mental health concerns.
- Learned to respond properly to someone who needs support and help with their mental health concerns.
Diversity and Inclusion in Marketing: Inclusive Language for Marketers
- Learned to communicate inclusive statements.
- Learned to recognize harmful language.
Learning Excel Desktop (Microsoft 365)
- Learned Excel basics and tools for projects.
Timeline
Barista
Starbucks Coffeehouse
11.2019 - 10.2022
Bachelor Of Arts - Psychology
Wilfrid Laurier University
Similar Profiles
Sophia KiddSophia Kidd
Barista at Starbucks Coffeehouse Hospitality (DURING SCHOOL SEMESTERS)Barista at Starbucks Coffeehouse Hospitality (DURING SCHOOL SEMESTERS)
Kylie KnottKylie Knott
Barista at Starbucks / Mean Mug CoffeehouseBarista at Starbucks / Mean Mug Coffeehouse
Keli RiversKeli Rivers
Barista at Commongrounds CoffeehouseBarista at Commongrounds Coffeehouse
Gagandeep SinghGagandeep Singh
Operations Manager at Arise Logistics IncOperations Manager at Arise Logistics Inc
Sabari GovindarajSabari Govindaraj
Regional Quality Manager / Production Team Lead at voestalpine Additive ManufacturingRegional Quality Manager / Production Team Lead at voestalpine Additive Manufacturing