Summary
Overview
Work History
Education
Skills
Languages
References
Extracurricular Activities
Timeline
Generic

ARIANNA ANTON

Summary

Passionate people-expert dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

5
5
years of professional experience

Work History

Stylist

David's Bridal
05.2023 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Processed payments, entering sales and notes in register for prompt customer service.

Cashier

Toronto Zoo
08.2021 - Current
  • Worked to ensure a positive and hassle-free customer experience
  • Settled any customer disputes in a professional and pleasant manner
  • Answered phones, relayed important messages, and served as a general liaison between the florist and customers
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
  • Maintained up-to-date knowledge of all retail promotions
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Outbound Call Center Representative

KGS Research
07.2020 - 02.2021
  • Operated in a call center and work from home environment
  • Conducted telephone surveys for market research purposes
  • Devised and evaluated methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arranged to obtain existing data
  • Explained survey objectives and procedures to interviewees
  • Identified and resolve inconsistencies in interviewee's responses
  • Interpreted survey questions to help interviewee's comprehension
  • Followed all staffing and scheduling rules
  • Remained neutral on opinions, to avoid collecting any skewed or biased data

Cashier

Hollywood Cone
11.2019 - 01.2020
  • Promoted cheerful work environment for customers and coworkers as a part-time employee
  • Offered positive customer service by greeting, responding quickly and efficiently to requests
  • Explained local ingredient sources and product nutritional information
  • Performed financial transactions with cash register, including cash, debit, and credit card
  • Maintained store cleanliness and appearance such as, sweeping, mopping, washing dishes, and keeping equipment and facilities sanitary
  • Assisted in food preparation and storage
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier

India 360
07.2019 - 08.2019
  • Received phone calls from customers
  • Assisted customers to bag and wrap items
  • Proved ability to answer customer questions and give information regarding business procedures
  • Demonstrated achievement to take orders in an organized matter
  • Showed hands-on experience in multi-tasking orders.

Education

Bachelor of Science - Life Sciences

University of Toronto
Toronto, ON
06.2025

Skills

  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Teamwork and Collaboration

Languages

English
Native or Bilingual
French
Professional Working
Tamil
Native or Bilingual

References

References available upon request

Extracurricular Activities

Volunteer - Oshawa-Whitby MS Walk, 05/2019 - collected waivers and currency which had raised $65,772.55, 


Volunteer - Canadian Tamil Academy, Scarborough, 04/2018 to 05/2020 - organized medals, certificates, setups, assisted children and parents at events, filed documents at office


Altar Server - St. Francis De Sales, Ajax, 09/2014, 11/2017 - attended scheduled mass every week, cleaned and organized church before and after mass, attended mandatory meetings, trained new servers, assisted the priest during mass, held candles and cross bearer

Timeline

Stylist

David's Bridal
05.2023 - Current

Cashier

Toronto Zoo
08.2021 - Current

Outbound Call Center Representative

KGS Research
07.2020 - 02.2021

Cashier

Hollywood Cone
11.2019 - 01.2020

Cashier

India 360
07.2019 - 08.2019

Bachelor of Science - Life Sciences

University of Toronto

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ARIANNA ANTON