Ariana Tostado

* Managed front desk operations, including answering phones, assisting parents with inquiries, and greeting visitors.

* Maintained accurate records, including attendance logs, incident reports, and student files.

*Processed daily paperwork, write-ups, and documentation in compliance with program policies.

*Communicated sensitive information professionally while maintaining confidentiality.

*Addressed parent concerns and complains with patience, professionalism, and a solutions-focused approach.

* Delivered friendly, efficient customer service by greeting guests, answering questions, and processing orders accurately .

* Handled cash, card payments, and transactions accurately .

* Prepared pretzel dough, shaped products, and bakes items according to brand standards and safety guidelines.

* Strived in a fast paced environment during rushes while keeping accuracy and quality high.

* Maintained cleanliness of workstations by regularly sanitizing surfaces and equipment.

* Collaborated with team members to ensure efficient service during peak hours.

* Processed customer orders accurately and efficiently to enhance the customer experience.