Ariana Ramirez
Whittier
Summary
Dynamic team player with a strong work ethic and exceptional customer service skills, honed at Stater Bros Market. Demonstrated ability to enhance the shopping experience by efficiently addressing customer needs and maintaining store cleanliness. Excelled in teamwork and effective communication, significantly contributing to a positive store image and customer loyalty. Proficient in shelf stocking and order packaging, ensuring customer satisfaction.
Developed valuable customer service and organizational skills in fast-paced retail environment. Excel at maintaining cleanliness, assisting customers, and handling various tasks simultaneously. Seeking to transition into new field where these skills can be effectively utilized and further developed.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Stater Bros Market
12.2023 - 09.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Assisted customers with large purchases by carrying items to vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Education
No Degree - Biological Sciences
California State University, Fullerton
Fullerton, CA05-2028
High School Diploma -
California High School
Whittier, CA05-2024
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Effective communication
- Shelf stocking
- Order packaging
- Guest greeting
- Efficient and courtesy
- Calm and professional under pressure
- Understanding customer needs
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Courtesy Clerk
Stater Bros Market
12.2023 - 09.2024
No Degree - Biological Sciences
California State University, Fullerton
High School Diploma -
California High School
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