ARIANA RAHIMI
281 Lansdowne Ave, Toronto
Summary
Dynamic and results-oriented retail professional with over 3 years of experience in delivering exceptional customer service and driving sales in various retail settings. Demonstrates strong expertise in product knowledge, visual merchandising, and sales techniques, consistently achieving and surpassing sales targets. Known for providing personalized customer experiences, maintaining a polished store presentation, and effectively resolving customer issues. Fluent in English and Persian, with a deep passion for fashion and a commitment to excellence. Seeking to bring my skills and enthusiasm to a high-end retail environment where I can contribute to a positive and engaging shopping experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
LALINE Vaughan Mills
09.2023 - 11.2023
- Advised customers on a wide range of lotions and perfumes, providing personalized recommendations based on their preferences and skin types
- Demonstrated in-depth knowledge of product features, ingredients, and benefits to effectively promote sales and enhance customer satisfaction
- Actively engaged with customers to understand their needs and offer solutions, resulting in increased sales and repeat business
- Maintained attractive product displays, ensuring merchandise was organized and well-stocked to maximize visual appeal and customer interest
- Processed transactions accurately and efficiently using POS systems, handling payments and issuing receipts
- Addressed customer inquiries, resolved issues, and handled returns or exchanges professionally to ensure a positive shopping experience
- Collaborated with team members to achieve sales goals and contribute to a positive work environment focused on customer service excellence
Sales Associate
H&M
04.2022 - 12.2022
- Provided exceptional customer service, assisting an average of 50 customers daily with inquiries, product recommendations, and styling tips.
- Managed inventory, including receiving, organizing, and restocking merchandise to ensure the sales floor was well-maintained and fully stocked.
- Collaborated with team members to achieve daily sales targets, contributing to a 15% increase in overall store sales during my tenure.
- Trained and mentored new employees on store policies, procedures, and best practices to ensure a consistent customer experience.
- Handled cash transactions, returns, and exchanges, maintaining accuracy and efficiency in the point-of-sale system.
Retail Associate
Zara Clothing Store
06.2021 - 12.2021
- Delivered personalized customer service, leading to a 20% increase in repeat customers and positive feedback.
- Assisted in visual merchandising, creating eye-catching displays that highlighted key products and promotions.
- Conducted inventory checks and reported discrepancies, helping to maintain accurate stock levels and prevent loss.
- Supported store management with daily operations, including opening and closing procedures, and maintaining a clean and organized store environment.
- Participated in regular training sessions to stay updated on product knowledge, fashion trends, and sales techniques.
Retail Sales Associate
Local Boutique
01.2020 - 03.2020
- Assisted with daily operations, including customer service, cashier duties, and store maintenance.
- Contributed to creating an inviting store atmosphere through effective visual merchandising.
- Supported special events and sales promotions, enhancing customer engagement and satisfaction.
Education
Graphic Design -
George Brown College
HIGH SCHOOL DIPLOMA -
Braemar college
Skills
- Customer Service Excellence
- Sales Techniques
- Product Knowledge
- Visual Merchandising
- Communication Skills
- Professionalism
- Teamwork
- Attention to Detail
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Sales Associate
LALINE Vaughan Mills
09.2023 - 11.2023
Sales Associate
H&M
04.2022 - 12.2022
Retail Associate
Zara Clothing Store
06.2021 - 12.2021
Retail Sales Associate
Local Boutique
01.2020 - 03.2020
Graphic Design -
George Brown College
HIGH SCHOOL DIPLOMA -
Braemar college
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