Ariana Ornelas
Harbor City
Summary
Skilled Special Education Paraprofessional from LAUSD, adept in IEP compliance and building strong relationships, significantly enhanced classroom environments and student engagement. Leveraged assistive technology and cultural awareness to support diverse learning needs, achieving notable improvements in student behavior and academic performance. Excelled in conflict resolution, ensuring a safe, inclusive setting.
Positive, patient, and empathetic, with natural ability to connect with students and support their unique learning needs. Possesses foundational understanding of educational strategies and classroom management, with skills in assisting with lesson plans and providing one-on-one support. Committed to fostering supportive and inclusive environment that promotes student success.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Los Angeles Unified School District, LAUSD
08.2023 - 02.2024
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained positive attitude and affirmatively communicated with each student.
Special Education Instructional Assistant
Paramount Unified School District
08.2017 - 06.2023
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
- Participated actively in professional development opportunities focused on best practices in special education instruction and support services.
- Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
- Monitored student performance through ongoing assessment and data collection, adjusting instruction as needed for optimal growth.
- Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback.
- Assisted special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities.
- Cultivated a safe and inclusive learning environment that promoted respect, empathy, and understanding among all students.
Customer Service Representative/Retail Sales Associate
Kolhs
06.2016 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Liberal Studies
Cal State University Dominguez
Carson, CA05-2026
Associate of Arts - Early Childhood Special Education
Los Angeles Harbor College
Wilmington, CA05-2024
Associate of Science - Nursing
LOS CERRITOS COLLEGE
Norwalk, CA06-2022
High School Diploma -
PARAMOUNT HIGH SCHOOL
Downey, CA06-2017
Skills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Teaching and instruction
- Relationship building
- Conflict resolution
- Assistive technology
- Cultural awareness
- Multitasking Abilities
- Customer service
- Active listening
- Problem resolution
Certification
- CPR/AED Certification
- First Aid ceritfication
Languages
Spanish
Native or Bilingual
Timeline
Special Education Paraprofessional
Los Angeles Unified School District, LAUSD
08.2023 - 02.2024
Special Education Instructional Assistant
Paramount Unified School District
08.2017 - 06.2023
Customer Service Representative/Retail Sales Associate
Kolhs
06.2016 - 01.2022
Bachelor of Arts - Liberal Studies
Cal State University Dominguez
Associate of Arts - Early Childhood Special Education
Los Angeles Harbor College
Associate of Science - Nursing
LOS CERRITOS COLLEGE
High School Diploma -
PARAMOUNT HIGH SCHOOL
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