Ariana Neri
Santa Ana,CA
Summary
Dynamic customer service professional with proven success at Bedrosians Tile, excelling in problem resolution and active listening. Adept at enhancing customer satisfaction and consistently exceeding sales goals through strategic planning. Strong communicator with a knack for data entry and critical thinking, committed to delivering exceptional service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Bedrosians Tile
07.2023 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Palitel Wireless
Palitell
02.2020 - 08.2023
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Sales Representative
Unlimites R Us
01.2016 - 01.2020
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Set and achieved company defined sales goals.
Education
High School Diploma -
Darlington High School
Darlington, SCSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Computer proficiency
- Customer relations
Timeline
Customer Service Representative
Bedrosians Tile
07.2023 - 09.2025
Palitel Wireless
Palitell
02.2020 - 08.2023
Sales Representative
Unlimites R Us
01.2016 - 01.2020
High School Diploma -
Darlington High School