Ariana Montes
Thousand Oaks
Summary
Newly licensed esthetician with 600 hours of hand-on training in skincare treatments, machinery, facials, Keratin lash lift/ tint, and waxing. Passionate about helping clients achieve their skincare goals through customized services. Seeking a position at a reputable spa to grow my skills and provide exceptional client care.
Overview
4
4
years of professional experience
Work History
Server Trainer
Lure Fish House
Westlake
08.2021 - Current
- Monitored performance of trainees throughout the course to identify areas for improvement.
- Coached staff members on best practices for optimizing server performance levels.
- Ensured all safety protocols were being followed while using proper equipment.
- Conducted hands-on training
- Provided exceptional customer service in a fast-paced restaurant and bar setting, ensuring a positive guest experience. Took and delivered accurate food and beverage orders, recommended menu items, and upsold to boost sales.
- Handled cash and credit transactions
- Supported servers by clearing tables, running food, and maintaining a clean, organized dining area.
- Built strong guest relationships, resolved customer concerns quickly, and promoted customer satisfaction.
- Collaborated closely with team members and kitchen staff to ensure efficient service during high-volume periods.
Education
Licensed/ Certified - Esthetician
Academy For Salon Professionals
Northridge, CA05-2023
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA06-2021
Skills
- Program planning
- Safety protocol
- Exceptional customer service and client satisfaction, handling
customer complaints professionally, building rapport and repeat clientele, effective communication, prioritizing tasks, working under pressure, training, opening/closing procedure
Timeline
Server Trainer
Lure Fish House
08.2021 - Current
Licensed/ Certified - Esthetician
Academy For Salon Professionals
High School Diploma -
Thousand Oaks High School