Ariana Montes
Thousand Oaks
Summary
Licensed Esthetician with 600 hours of hand-on training in skincare treatments, machinery, facials, Keratin lash lift/ tint, and waxing. Passionate about helping clients achieve their skincare goals through customized services. Seeking a position at a reputable spa to grow my skills and provide exceptional client care. Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
4
4
years of professional experience
Work History
Server Trainer
Lure Fish House
Westlake
08.2021 - Current
- Monitored performance of trainees throughout the course to identify areas for improvement.
- Coached staff members on best practices for optimizing server performance levels.
- Ensured all safety protocols were being followed while using proper equipment.
- Conducted hands-on training
- Provided exceptional customer service in a fast-paced restaurant and bar setting, ensuring a positive guest experience. Took and delivered accurate food and beverage orders, recommended menu items, and upsold to boost sales.
- Handled cash and credit transactions
- Supported servers by clearing tables, running food, and maintaining a clean, organized dining area.
- Built strong guest relationships, resolved customer concerns quickly, and promoted customer satisfaction.
- Collaborated closely with team members and kitchen staff to ensure efficient service during high-volume periods.
Education
Licensed/ Certified - Esthetician
Academy For Salon Professionals
Northridge, CA05-2023
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA06-2021
Skills
- Program planning
- Safety protocol
- Exceptional customer service and client satisfaction, handling
customer complaints professionally, building rapport and repeat clientele, effective communication, prioritizing tasks, working under pressure, training, opening/closing procedure
Timeline
Server Trainer
Lure Fish House
08.2021 - Current
Licensed/ Certified - Esthetician
Academy For Salon Professionals
High School Diploma -
Thousand Oaks High School