Ariana Macaro
Vaughan
Summary
Dynamic and results-driven professional with extensive experience in administrative roles, sales, and customer service. Adept at managing multiple tasks efficiently, with a strong ability to communicate effectively across diverse groups. Proven track record in leadership and organizational skills, complemented by a commitment to achieving excellence. Known for rapidly mastering new skills and knowledge with ease. Eager to contribute to organizational success through dedication, hard work, and a passion for continuous learning.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Kleinburg Integrative Health
04.2025 - Current
- Provide front desk support in a fast-paced, multi-disciplinary wellness clinic
- Schedule appointments and manage patient care using Jane EMR, including IV drips
- Process payments, insurance claims (e-Telus), and end-of-day reconciliations
- Stock and monitor supplement inventory, ensuring product compliance
- Track referrals, coordinate with multiple practitioners, and maintain smooth clinic operations
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assistant Manager
Work Authority
01.2023 - 12.2025
- Led a team in executing daily operations and achieving sales targets.
- Managed company accounts and transactions, ensuring accurate products were given according to contracts
- Handling customer complaints and resolving issues promptly
- Overseeing stock levels and ordering supplies as needed.
- Creating and managing employee work schedules
- Ensuring all operations comply with company policies and regulation
Administrator
Confidential Law Office
03.2025 - 03.2025
- Managed incoming calls and client inquiries with professionalism and confidentiality
- Prepared case files, organized court dates, and handled administrative paperwork
- Coordinated scheduling and calendar management for legal proceedings
- Generated quotes and correspondence for legal services
- Supported lawyers with case preparation and file organization
Administrative Assistant
Alternative Healing
01.2022 - 12.2024
- Conducted market research to identify emerging trends and consumer preferences, providing valuable insights for product development and positioning.
- Created content creation to effectively market
- Managed daily office operations, including scheduling appointments and maintaining organized records.
- Provided exceptional customer service by addressing inquiries, scheduling appointments, and ensuring a positive experience for all clients.
- Prepared and edited documents, reports, and presentations, ensuring accuracy and professionalism.
- Handled financial tasks such as invoicing, processing payments, and maintaining budget records.
- Microsoft Office Suite, JANE booking, and CRM systems
- Insurance billing
- Cleaning, sanitizing, laundry and general upkeep of clinic
Sales Associate
Footlocker
01.2020 - 12.2022
- Developed and maintained strong relationships with customers by providing exceptional service and personalized recommendations.
- Consistently exceeded sales targets by implementing effective sales strategies such as upselling and leveraging product knowledge to drive sales.
- Worked closely with the sales team to create effective sales collateral, presentations, and promotional materials.
- Managed daily store operations, including opening and closing procedures, inventory management, and ensuring a clean and organized store environment.
- Quick to learn and understand new products, enabling me to provide accurate information and recommendations to customers.
Education
Bachelor of Arts - Criminology
York University
05-2027
Skills
- Management
- Teamwork
- Time Management
- Critical Thinking
- Effective Communication
- Public Relations
- Leadership
- Technology Proficient
- CPR/First Aid Certified
- Data entry
- Strong problem solver
Languages
English
Native or Bilingual
Persian
Limited Working
Italian
Elementary
Timeline
Administrative Assistant
Kleinburg Integrative Health
04.2025 - Current
Administrator
Confidential Law Office
03.2025 - 03.2025
Assistant Manager
Work Authority
01.2023 - 12.2025
Administrative Assistant
Alternative Healing
01.2022 - 12.2024
Sales Associate
Footlocker
01.2020 - 12.2022
Bachelor of Arts - Criminology
York University
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