Assessed clients'nutritional needs and preferences, utilizing evidence-based practices to provide accurate and up-to-date information on company products and their potential benefits or risks to address individual goals
Maintained inventory accuracy through regular weekly counts and monitoring, reducing stock discrepancies and ensuring product availability
Managed daily financial transactions using Lightspeed POS, processing both card and cash payments efficiently
Developed and updated Standard Operating Procedures (SOPs) for onboarding new employees, ensuring alignment with current company policies and procedures
Engaged with customers to provide tailored nutrition and product recommendations, applying expertise in pet nutrition and product knowledge
Animal Care Counselor
SPCALA
Long Beach, CA
01.2023 - 05.2024
Led a team of three (3) at front counter assisting with animal adoption processes, answering company telephones, promptly responding to emails and in-person inquiries regarding animal adoptions, intake of animals, and general information inquires
Processing and maintaining animal records, money transactions, and shelter database
Daily cleaning and handling of cats and cat areas and assistance in dog kennels when needed
Ability to observe and understand cat and dog body language and behaviors
Directed Research
USC Wrigley Marine Science Center
Avalon, California
08.2022 - 12.2022
Led my own research project in which I was responsible for all data collection and analysis
Managed time efficiently in order to complete all tasks within deadlines.
Presented results of my research in a public symposium