Ariana Hernandez
Sacramento
Summary
Dynamic professional with extensive experience in customer service and team training, notably at Bath & Body Works. Proven ability to enhance sales through effective merchandising and mentoring. Skilled in cash handling and maintaining operational efficiency, fostering a positive environment that drives team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Key Holder
Bath & Body Works
07.2025 - Current
- Assisted in maintaining store visual standards through effective merchandising techniques.
- Executed daily operational tasks, ensuring product availability and cleanliness.
- Supported team during high-traffic periods, enhancing customer service efficiency.
- Trained new employees on sales processes and customer engagement strategies.
Cheerleading Coach
Sacramento Unified School District
05.2022 - 10.2025
- Developed training programs to enhance cheerleading skills and team performance.
- Mentored student-athletes in teamwork, discipline, and sportsmanship principles.
- Coordinated practice schedules and game day logistics for optimal team organization.
- Evaluated individual and team performance to implement targeted improvement strategies.
Cashier Team Lead
Baskin Robins
04.2025 - 07.2025
- Oversaw daily operations, ensuring efficient workflow and optimal customer service standards.
- Trained and developed team members to enhance performance and maintain service quality.
- Implemented inventory management procedures to reduce waste and improve stock accuracy.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and satisfaction.
Bartender
Twin Peaks Restaurants
07.2021 - 03.2025
- Prepared and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Engaged with customers to provide exceptional service and foster a welcoming atmosphere.
- Collaborated with kitchen staff to coordinate food and drink orders for timely delivery.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Rosemont High School
Sacramento, CA06.2020
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Customer service management
- Team training and development
- Sales coaching
- Drawer counting
- Sales leadership
- Product merchandising
Timeline
Key Holder
Bath & Body Works
07.2025 - Current
Cashier Team Lead
Baskin Robins
04.2025 - 07.2025
Cheerleading Coach
Sacramento Unified School District
05.2022 - 10.2025
Bartender
Twin Peaks Restaurants
07.2021 - 03.2025
High School Diploma -
Rosemont High School