Ariana Fonseca

• Monitored inventory levels and made necessary adjustments to maximize sales and profits.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Maintained updated product knowledge to successfully educate and advise customers.
• Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
• Oversaw inventory management, ensuring accurate stock levels and minimizing losses from shrinkage.
• Trained and supervised team members on effective replenishment techniques, improving overall efficiency.

• Established and maintained safe play environment for child.
• Engaged with child on individual basis to build positive relationship.
• Worked with parents to develop and implement discipline programs to promote positive behavior.
• Built positive and nurturing environments to support child social and emotional growth.
• Assisted with light housekeeping duties as well as running errands.
• Organized activities that enhanced children's physical, emotional and social well-being.

All of the duties of the Interim Specialty Sales Manager position were also performed during this time in addition to:

• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
• Aligned company goals with customer outcomes and increased satisfaction.
• Hired, supervised and coached 30 employees on sales strategies to optimize performance.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Expanded global skills by aiding other managers in succeeding in varied departments.
• Developed store director skills by being sole manager on duty during closing shifts two times each month.
• Liaised with sales and management teams to develop solutions and accomplish shared objectives.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Coached and promoted high-achieving sales employees to fill leadership positions with qualified staff and boost company growth.
• Exceeded sales quotas by 12% and increased profitability through effective sales strategy and business planning.

• Maintained ethical and positive working environment to reduce turnover and promote high retention rates during peak holiday season.
• Resolved customer issues quickly to boost guest satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Promoted safety as number one priority for peak holiday season.
• Utilized metrics to modify low-performing sales and plans to increase effectiveness.
• Coached and counseled over 40 sales personnel daily, assisting with individual selling efforts and helping sales employees reach targets.
• Worked flexible hours across night, weekend and holiday shifts
• Gained extensive knowledge in data entry, analysis and reporting

• Promoted ongoing sales, promotions and upcoming events, boosting sales by 9%.
• Implemented merchandise displays and sales advertisements.
• Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display on mannequins.
• Increased building basket by encouraging guests to create new outfits with clothing and accessories.
• Drove brand awareness by organizing display setups and assisting in merchandising.
• Researched current fashion trends and competitor activity.
• Cultivated lasting relationships with clients through one-on-one interactions in store environment.
• Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.